Application Performance Analyst

Healthpartners Richfield , MN 55423

Posted 7 months ago

HealthPartners is looking for an Application Performance Analyst to join their growing team that supports the application used in our hospitals and clinics. This person will be able to provide new and creative ideas to an application support team to help improve efficiency and effectiveness. This position supports other Application Analysts by creating technology solutions, helping with root cause analysis and assisting with automation of regular work tasks and testing. He or she provides consultation and is the go-to person for application analysts and leaders to seek assistance in developing solution when existing off the shelf software doesn't meet needs. In addition to recommending solutions for individual problems, this person will help to design and craft a consistent process and structure to collect and monitor application performance data.

At HealthPartners, you'll find a culture where we live our values of excellence, compassion, integrity and most importantly, partnership. By working together, we will improve health and well-being, create exceptional experiences for those we serve and make care and coverage more affordable.

ACCOUNTABILITIES

  • Automate relentlessly

  • Assist Application Analysts in supporting care delivery applications

  • Suggest, install, automate, and operate tools that enable our application analysts to provide better support and deliver more stable solutions to business partners.

  • Monitor application performance and expose metrics for everyone.

  • Assist with designing and conducting application tests, including functionality, availability, load/stress and performance testing.

  • Use enterprise application monitoring tools to optimize monitoring of key applications and infrastructure.

  • Create documentation required for smooth operation and sharing with other engineers.

  • Perform initial analysis and troubleshooting to identify cause of application issues by contributing knowledge of operating systems, hardware, network, and Active Directory infrastructure.

  • Assist application teams in developing automation for leveraging platform features, monitoring service state, process performance, file queue sizes, etc. for best application performance.

SKILLS/EXPERIENCE

  • Strong problem solving and analytical skills

  • Strong verbal and written communication skills

  • Ability to analyze business and technical requirements

  • Experience or exposure to Splunk, Grafana or similar reporting and dashboard tools

  • Solid experience on Linux and Windows Server platforms

  • Good understanding of the LAN and WAN network

  • Experience in automation for testing, infrastructure building, or application support

  • Experience in scripting with PowerShell, *nix shell scripts

  • Experience with Oracle (PL/SQL, Stored Packages/Procedures development, SQL) or Microsoft SQL Server

  • Demonstrated ability to learn new technologies and suggest solutions to business problems.

PREFERRED QUALIFICATIONS

  • Exposure to DevOps tools like chef, puppet, ansible, etc.

  • Experience using IT or QA automation tools

  • Exposure or knowledge of DICOM and HL7 standards

  • Familiarity with scripting and programming languages such as: Python, Bash

  • Solid understanding of networking and security best practices

  • Experience programming with application APIs

REQUIRED QUALIFICATIONS:

  • Bachelor's degree in Information Technology or related field
  • 5+ years experience supporting applications or IT infrastructure

HealthPartners is recognized nationally for providing outstanding care and experience for patients and members. We offer an excellent salary and benefits package. For more information and to apply go to www.healthpartners.com/careers and search for job ID #52577.


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Application Performance Analyst

Healthpartners