Application Information Services Specialist I (Information Services Specialist I, Opt. A) (Ump)

Position Title: Information Services Specialist I, Option A UMP

Agency : Department of Innovation and Technology

Posting Date: 06/12/2024

Closing Date/Time: 06/26/2024

Salary: $5,423-$7,721/Monthly effective 07/01/24

Job Type: Salaried

County: Sangamon

Number of Vacancies: 1

Plan/BU: RC063

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Proof of educational coursework is required. Acceptable proof of coursework includes unofficial transcripts, copies of official transcripts, account records (including screenshots) of academic coursework, and any similar documents created by an academic institution

Posting Identification Number 38695

Are you looking for a rewarding career with an organization that values their staff? The Department of Innovation & Technology (DoIT) is seeking to hire qualified candidates with the opportunity to work in a dynamic, creative thinking, problem solving environment. This position serves as an Application Information Services Specialist I on the Financial Materials and Management Team. In this role you will work with experienced systems analysts and will be responsible for assisting team members, performing limited maintenance and/or enhancements to existing programs and/or development of new programs of increasing difficulty, as well as performing deep-dive discoveries, analysis, and visualizing research for decommissioning, modernization, and other transformational projects. If you possess these knowledges, skills, abilities, and experience, we invite you to apply for this position to join the DoIT Team!

As a State of Illinois employee, you receive a comprehensive benefits package including:

• Competitive Group Insurance benefits including health, life, dental and vision plans.

• Flexible work schedules (when available and dependent upon position)

• 10 -25 days of paid vacation time annually (10 days for first year of state employment)

• 12 days of paid sick time annually which carryover year to year

• 3 paid personal business days per year

• 13-14 paid holidays per year dependent on election years

• 12 weeks of paid parental leave

• Pension plan through the State Employees Retirement System

• Deferred Compensation Program - voluntary supplemental retirement plan

• Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)

• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility

For more information regarding State of Illinois Benefits follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

Job Responsibilities

30% 1. Under immediate supervision, serves as an Application Information Services Specialist I for the Department of Innovation & Technology (DoIT):

• Performs limited maintenance and/or enhancements to existing programs or development of new programs of increasing difficulty for the Financial/Materials Management team.

• Serves as member of a team providing information technology services for the development, enhancement, and maintenance of Enterprise Application Services support systems.

• Performs small to moderate modifications to existing program code by following written specifications, written narrative and/or verbal direction, and by using the accepted software tools required for the associated platform and programming environment, including diagnostic testing of various hardware/software components.

• Implements required fixes to correct problems defined during diagnostics adhering to all Department of Innovation & Technology adopted standards and methodology.

• Documents problems and corrective actions.

• Performs limited assignments in application services to gain knowledge through fundamental understanding of system development life cycle (SDLC) processes, COBOL, Easytrieve PLUS, Panvalet, Job Control Language (JCL), TSO/ISPF, and other object-oriented and integrated scripting languages.

• Performs operational systems support utilizing application tools such as IBM MVS/ESA operating system; and utilities such as MS Office Suite and MS Visio.

25% 2. Assists in fact-finding and analysis to resolve problems relating to user procedures/training and software malfunctions:

• Gains knowledge to research, evaluate, and test software applications to support recommendations.

• Isolates software problems and reports problems to higher level developers.

Job Responsibilities Continued;

15% 3. Works with experienced systems analysts in preparing testing specifications and developing test data for all modified programs:

• Performs testing and debugging of all assigned programs ensuring all logic paths are tested and pre-determined results are verified according to established methods and procedures.

15% 4. Prepares and maintains written documentation for assigned tasks:

• Assists lead analyst in the configuration, testing, installation, and documentation, including revisions and corrections for both the on-line and batch environment.

5% 5. Keeps abreast of new developments in the Information Technology (IT) field:

• Continues education by attending meetings, training sessions, seminars, and conferences to increase familiarity with and remain current on products, vendors, techniques, and procedures.

• Attends demonstrations and exhibitions related to assigned operations

5% 6. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of two (2) years of college with course work in computer science or directly related fields.

OR

• Requires satisfactory completion of an agency sponsored training program.

Qualifying state employees in the Upward Mobility Program shall have the stated requirements of this classification waived by successful completion of specific proficiency tests and training programs.

Preferred Qualifications

• Elementary knowledge of IBM MVS/ESA operating systems, EasyTrieve Plus, or Job Control Language (JCL).

• Elementary knowledge of Information Technology concepts and principles, the theories and functions of computer systems, and the principles and techniques of Information Technology documentation.

• Elementary knowledge of Microsoft Office Suite (Excel, Word, PowerPoint).

• Elementary knowledge of system development life cycle (SDLC) processes.

Conditions of Employment

• Requires the ability to verify identity.

• Requires employment authorization to accept permanent full-time position with the State of Illinois.

• Requires the ability to pass a position specific, agency required background check.

• Requires self-disclosure of criminal history.

• Requires the ability to travel in performance of duties as needed.

• Requires the ability to work outside of normal hours to meet deadlines.

• Requires the ability to use agency supplied equipment such as laptop, personal computer, work cell phone, etc.

• Requires the ability to attend seminars, conferences, and training to remain current on methods, tools, ideologies, or other industry related topics relevant to job duties.

• Requires the ability to lift and carry objects or equipment weighing up to 10 pounds. This is considered sedentary work as defined by the U.S. Department of Labor (20 CFR 404.1567(a)). Sedentary work involves lifting no more than 10 pounds at a time and requires occasional lifting, carrying, walking, and standing.

Work Hours: Monday-Friday 8:30AM-5:00PM

Work Location: 300 W Jefferson St Springfield, IL 62702-5041

Agency Contact:

Brittany Vespa

Email: Brittany.Vespa2@illinois.gov

Posting Group: Science, Technology, Engineering & Mathematics

This title is within the Upward Mobility Program. General Program information can be found by clicking on the Upward Mobility Program link or for specific title information at UMP Title Descriptions. There are three categories of UMP titles: 1) certificate titles which require passing a written proficiency exam; 2) credential titles which require the possession of a specified college degree and/or licensure; and 3) dual titles for which a certificate may be earned by following either the certificate or credential pathway.

This position DOES NOT contain "Specialized Skills" (as that term is used in CBAs).

The Department of Innovation & Technology (DolT) is the state's IT agency delivering an enterprise approach to statewide technology, innovation, and telecommunication services, as well as policy and standards development, lifecycle investment planning, and cybersecurity services. With over 1,500 employees, DolT delivers IT services and innovative solutions to customer agencies to improve services provided to Illinois residents, DolT offers employees the opportunity to advance their careers, develop new skills and reach their potential, both personally and professionally. DoIT is committed to promoting and preserving a workplace culture that embraces diversity and inclusion. We welcome and value employees with different backgrounds, life experiences and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation.

APPLICATION INSTRUCTIONS

Use the "Apply" button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the "View Profile" link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com - click "Application Procedures" in the footer of every page of the website.

The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com
• systems@SIL-P1.ns2cloud.com

Nearest Major Market: Springfield