Info Sec Tech Lead Analyst will be responsible for the support of multiple critical security infrastructures / applications including but not limited to Citi Secure File Transfer (CitiSFT), Tectia Manager, SCpier, Global Entitlement Warehouse and Cloud IAM Automation Services infrastructures. Duties include the oversight, planning, troubleshooting, and management of all the technology components that form the above solutions. Capacity planning for infrastructure growth, as well as coordinating large scale upgrade / migration efforts is among the responsibilities of the position. The candidate will be driving the strategy with engineering and product vendors, and overseeing the cyber security risk and compliance landscape of the supported applications.
Daily activities include:
Ensure compliance of all the supported applications with Citi published standards.
Manage operational and security risk of all products in scope
Manage projects aligned to organizational goals
Deploy and perform testing of solutions in Development and UAT environments. At all times ensure that solutions are assessed to meet operational and risk requirements
Work with strategic technology and business partners to define strategy and day to day operations of critical security infrastructure Interact with strategic vendors to investigate problems and understand product functionality, influence enhancements and roadmap as required to meet organizational goals
Support internal and external customers in leveraging/adopting Application and Host Security services
Collaborate with Operations team members to assist in integration related activities.
Troubleshooting incidents and problems in a timely resolution as defined in SLAs
Ensure that all tasks - having connection with the organization's activity but not detailed in the job description - charged by the manager or superior are performed and fulfilled.
The candidate will manage projects that align with our organizational goals, as well as drive strategy with our engineering partners and vendors. Also contribute to all aspects of the application infrastructure troubleshooting, analysis, and planning. Strong problem analysis and troubleshooting skills are essential. Linux knowledge is a must along with a solid understanding of file transfer protocols (SFTP/FTPS/HTTPS), encryption protocols (PGP/TLS/SSH). Regular weekend work is expected.
In this role you will get a chance to work in a unique environment with diverse security technology implementations. Personal development is important; all of our staff acquire and maintain industry-accredited security certifications.
Knowledge and Experience
This position requires at least 5-7 years working experience with large scale production systems. Collaboration across large diverse groups, working on complicated projects and effective communication are a must for this role.
The candidate is expected to have knowledge and experience in the majority of the below:
Cyber security risk and compliance
Security vulnerabilities (infrastructure & application)
Cloud Security technologies
Linux (Red Hat)
File transfer protocols (SFTP/FTPS/HTTPS)
Encryption protocols (PGP/TLS/SSH)
Web / Application Server technologies (IHS, WebSphere)
Experience with large scale integration and hosting environments
Experience working on large scale projects with tight deadlines
The ability to work with Engineering teams and product vendors
Knowledge or experience with any of the following technologies is an advantage:
Symantec PGP and Encryption Management Server
Oracle Database SQL
UNIX/Linux scripting knowledge (bash, perl)
Familiarity with load balancers, proxy servers and firewalls
Cloud security, Kubernetes, containers, mobile security
Proficient with Microsoft Office products including Word and Excel, Power Point, Visio
Excellent written and verbal communication skills
Must have good work ethic to follow documented process
Strong customer and quality-focus is a must.
Sound problem resolution, judgment, and decision-making skills required.
Excellent organizational, interpersonal, and project management skills
Excellent communication skills both written and oral.
Ability to work well individually and as part of a team
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Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
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