Rinnai Peachtree City , GA 30270
Posted 2 months ago
Creating A Healthier Way of Living
Rinnai America Corporation is the leader in tankless water heating, a technology that is growing rapidly as businesses and homes "yank the tank" and convert to an efficient, endless supply of hot water and the only tankless water heating manufacturer in the US. We have a commitment to our employees and a strong, accountable culture with a practice of giving back to our communities.
Rinnai America Corporation (RAC) is looking for RAC-STARS! Check out why Rinnai is the hottest place to work https://www.rinnai.us/about/why-rinnai.
What does an Application Engineer do at Rinnai?
Provide engineering solutions to a diverse customer base that include but not limited to MEP professionals, Architects, Builders Mechanical contractors in sizing, design, installation and quotation of commercial and residential water heater heating and space heating solutions, in addition, support Rinnai sales, service, manufacturing reps and distributors in closing opportunities to a win in North America and neighboring emerging markets.
What you will do:
RESPONSIBILITIES
Provide sizing, design, installation and quotation of commercial and residential water heating and space heating systems that include but not limited to tankless waters heaters, tankless rack systems boilers, and infrared heaters.
Research and recommend technologies that work in synergy with Rinnai product line i.e renewable and sustainable technologies such as geothermal, solar PV/ thermal and more.
Provide comprehensive ROI and lifecycle cost analysis.
Support Rinnai commercial business managers, corporate account managers, builder sales managers and manufacturer reps in executing timely solutions within a defined SLA timeline.
Provide real-time data entry of all commercial opportunities in CRM database.
Provide system troubleshooting/ diagnostic support and corrective recommendations for all commercial verticals where necessary.
Use of SolidWorks CAD package to complete design models/drawings for various made to order (MTO) builds and plumbing schematics incorporating Rinnai product line.
Use of ASHRAE and ASPE Application Handbook and other industry calculation methods to size water heaters and space heating equipment.
Engage and present to large audiences that include engineers, contractor, distributor, and more.
Follow-up to closure of hot leads by calling and interacting with customers via phone, forging relationships with these customers, with an outgoing spirit and personalities.
Embrace and support growing business demands in a changing environment.
Awareness and compliance of Company Policies and Procedures
REQUIREMENTS:
KNOWLEDGE
Bachelor's degree in Engineering and 3-5 years Engineering design experience in the Commercial HVAC /Water Heating environment or combination of education and experience
Preferred experience with customer interface
Experience with hydronic heating system design / installation
Experience with AutoCAD, SolidWorks or other similar CAD software is a MUST
SKILLS
Ability to communicate freely with customers and present to a large audience.
Well-developed analytical and problem-solving skills
Technical proficiency in related field
High computer literacy
Ability to produce reports on technical issues
ABILITIES
Ability to develop high levels of cooperation and respect from staff, colleagues, and suppliers alike.
High level of personal integrity and honesty
Team player able to operate with independence and enthusiasm.
A lateral thinking style.
Technical, Customer service and Quality discipline
Customer support and service mentality - ability to communicate with customers with confidence.
PHYSCIAL REQUIREMENTS:
PHYSICAL ACTIVIITES
Remaining in a stationary position, often standing, or sitting for prolonged periods.
Communicating with others to exchange information.
Repeating motions that may include the wrists, hands and/or fingers.
Assessing the accuracy, neatness and thoroughness of the work assigned.
ENVIRONMENTAL CONDITIONS
PHYSICAL DEMANDS
Benefits
Medical, Dental, Vision, and Prescription
Flexible Spending Account (FSA) options for Medical and Dependent Care
Paid Time Off (PTO), Floating Holidays (FH)
Paid Holidays
401(k) Plan with Company Match
Company Paid Life Insurance
Voluntary Life Insurance
Short- and Long-Term Disability
Professional Development
Tuition Reimbursement
Annual Incentive Plan (AIP)
Referral Bonuses
Paid Volunteer Community Service Day
Tobacco and Drug-Free Campuses
Employee, family, and friend's discount
Rinnai America Corporation is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
Rinnai