Application Engineer

Radiant Vision Systems Redmond , WA 98052

Posted 2 months ago

Overview

This position plays a vital role in interfacing with Radiant Vision Systems global customer base and distributor network by providing expert level technical support of our light and color measurement systems.

The Application Engineer contributes to Radiant’s sales team efforts (both pre and post-sale) by providing technical support in developing measurement solutions; preparing and delivering product presentations / demonstrations; evaluating customer readiness and conducting training, as well as identifying and resolving application or environmental issues.

Responsibilities
  • Responds to technical inquiries via phone and email, working across other teams to obtain additional information or support, and managing customer expectations.
  • Develops alternative technical solutions; planning systems integration; isolating problems and communicating technical solutions; providing support estimates.
  • Prepares reports by collecting, analyzing, and summarizing information with our own systems.
  • Other responsibilities can include; software testing, creating instructions for diagnosing and repairing hardware.
  • Practices quality service by following organization standards.
  • Creating and maintaining product standards documentation, application notes, training manuals, and knowledge base libraries.
  • Conducting training sessions for both customers (domestic and international) and internal personnel.
Qualifications
  • B.S. degree in Physics, Engineering and Related Fields.
  • A new graduate or 1-2 years of work experience.
  • Experience in technical sales or sales support highly desired.
  • High energy level and unquenchable desire to learn our business from the ground up (manufacturing floor to customer).
  • Ability to effectively and succinctly communicate with end users and our global distributor network.
  • Highly organized with an ability to efficiently handle numerous projects simultaneously.
  • Ability to quickly isolate problems and implement solutions in real-time.
  • General programming skills would be advantageous.
  • Experience with presenting technical information to a wide range of audiences with a confident presence.
  • Ability to learn new concepts and systems quickly.
  • An outgoing personality with a passion for supporting the customer.
  • International and domestic travel generally up to approximately 35%-50% of the time
icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Application Designer

Central Business Solutions, Inc

Posted 7 days ago

VIEW JOBS 1/15/2021 2:36:02 PM 2021-04-15T14:36 <strong>Position Role/Tile: Application Designer​<br /> Location: Redmond . WA​​​.</strong><br /> <br /> <br />  <br /> <strong><u>Responsibilities:</u></strong><br /> Primary Skill: Requirements Analysis <ul> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">P3 - Application Design</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">P3 - SAP Contract Accounts Receivable and Payable</li> </ul> Implementation experience Implementing E2E SAP RMCA Solution RMCA Functional knowledge and configuration Integration with ECC E2E functional knowledge of business process and can engage with business during requirement gathering and solutioning Able to create Functional Specifications and related documents/flows for enhancements, reports, interfaces which facilitate high quality designs & solutions High quality focus with thoughtful, planned testing (including regression of existing processes) and efforts to create resilient processes (e.g. Self-healing) Modern Engineering practices and design principles with SAP, including automation, telemetry, monitoring, alerting and testing automation Familiar with agile/scrum process and practices<br /> <br /> <br /> <br /> Central Business Solutions, Inc,<br /> 37600 Central Ct.<br /> Suite #214<br /> Newark, CA 94560. Central Business Solutions, Inc Redmond WA

Application Engineer

Radiant Vision Systems