The Applications Engineer is a main technical liaison with customers. Provides technical, design, and product application guidance to meet customer needs. This position is responsible to coordinate testing, perform data analysis, and reporting to internal and external customers. The Applications Engineer will have effective communication skills as well as a strong technical background. This position will be an integral part of the team creating a premier customer experience for ITT customers.
Understand customer requirements and identify effective solutions
Create and maintain a Design Verification Plan and Report
Review and maintain design records (drawings, specifications, procedures)
Manage testing to complete product validation
Support Project Manager
Interface with customer engineers on a daily basis
Establish strong customer relationships, including the Engineering, Program Management, Testing, Quality, and Purchasing Departments.
Work proactively to find new opportunities by providing Engineered Solutions to increase customer satisfaction.
Interface with all ITT departments to ensure customer satisfaction
Conduct root cause analysis
Provide status reports to management
Identify and understand future trends and requirements
Observe and participate in external testing of ITT products
Skills and Experience
Strong problem solving and decision making skills required
Knowledge of the vehicle brake system and testing is a plus.