BUSINESS: Industrial Group
LOCATION: Monroe, NC
DIRECT REPORTING: Applications Engineering Manager
FUNCTIONAL REPORTING: Engineering
The Application Engineer II is responsible for partnering with our global customers to provide the best pumping solution for their application. We are an Engineer-To-Order (ETO) business. This is a customer-facing position, aiding through standard support channels (phone, email, and chat), and working with many customer departments, including Engineering, Purchasing, Project Management, Operations, and General Management.
Determine best pumping solution based on the customer's operating conditions, including pump and motor sizing and selections.
Review engineering/technical specifications and ensure our solution is compliant.
Serve as the key technical liaison, working cross-functionally with Sales, Engineering, Purchasing, Project Management, Operations, Customer Care, our vendors, and our global resources to modify existing offerings and create custom solutions.
Generate timely and accurate request for quotations.
Prepares and submits ETO documentation.
Assists with order entry of non-standard requests.
Create part numbers and bill of materials.
Drive continuous improvement rigorously.
Create high quality processes and work instructions.
Focus on delivering a positive customer experience.
Travel is minimal, < />
Knowledge Skills & Abilities
Skilled with engineering documents and technical drawings
Experience with domestic and international engineering industry standards
Self-driven and able to self-manage
Strong verbal and written communication skills.
Continuous improvement and data analysis skills with ability to provide status updates to various organizational levels and drive schedule adherence.
Proficiency with Microsoft Office. Experience with CRM, and ERP software systems preferred.
Education & Experience
CIRCOR is an EEO Employer of Females / Minorities / Veterans / Individuals with Disabilities