Application Developers (IT Business Systems Analyst Lll)

ABOUT THE POSITION

The County of Riverside's Information Technology Department has two opportunities for IT Business Systems Analyst IIIs that will be located in Riverside.

The Incumbents in these positions are engaged in supporting, troubleshooting, testing, developing, customizing, configuring, and implementing enterprise-wide technology applications, systems, and solutions. These efforts are primarily designed to address a variety of county-wide business needs. Incumbents directly support the enterprise technology needs and the growth of the enterprise requirements for the County of Riverside.

The Business Systems Analyst will be responsible for participating in research and development of new technologies to enhance and improve the customer experience. Multiple levels of analysis will be required such as process and system analysis, refining and documenting the business requirements of customers included in the development, implementation, and production support of integrated systems.

Incumbents should have skills in resolving technical application system issues by gathering and analyzing data, reasoning logically, and drawing valid conclusions. They should have knowledge and experience of development in enterprise application processes, and how technologies are related to maintaining integrated systems. Most competitive candidates will have knowledge, skills, and experience with any of the following preferred applications Oracle, Oracle SQL, PeopleSoft, PeopleSoft Application Designer, or PeopleTools.

• Please note: PeopleSoft application developers are highly desired.

Meet The Team!

Riverside County Information Technology is a full-service provider of IT services. RCIT is an Internal Service Fund (ISF) department with 100% reliance on revenues received from services.

RCIT offers comprehensive service and support for desktops, printers, printer services, servers, and data storage.

RCIT offers comprehensive systems support for email and messaging, smart phones, tablets, expert technical support, and production and test environments.

EXAMPLES OF ESSENTIAL DUTIES

• Conduct systems analysis and design of business processes involving evaluation of current and proposed information and business process flow, available and emerging technology hardware and software, and cost/benefits.

• Develop and document user requirements from end-user input for new and existing systems, business processes, and applications.

• Create requests for proposal (RFPs) or requirement specifications and evaluate proposal submissions.

• Implement new and modified processes and systems by performing design, application development, installation and testing.

• Configure and support off-the-shelf business solutions related to Environmental Health Departments.

• Develop project work plans and schedules and monitor project resources including staff time, vendor work, and finances.

• Prepare project documents, requirements, reports, feasibility studies, cost/benefit analysis, and quality assurance and control standards.

• Project Management Including goals and objectives, Team roles and responsibilities, scheduling, priorities, communication, risk, and progress reports.

• Constant and regular interaction, coordination, meetings, and collaboration with internal support teams (e.g., DBA's SA's, Tech Support, App Support, Help Desk, and BRM's), countywide stakeholders, and external consultants / project team members.

MINIMUM QUALIFICATIONS

Education: Completion of 30 semester or 45 quarter units from an accredited college or university, preferably with coursework in computer science, computer information systems, data processing, information management, or a related field to the assignment. (Additional qualifying IT job-related experience may substitute for the required education on the basis of 30 semester or 45 quarter units equaling one year of full-time experience).

Experience: Four years of successful journey level IT job-related experience, one year of which included either lead person duties or technically advanced IT job-related work (One year as an IT Business Systems Analyst II will satisfy the one year of lead or technically advanced experience requirement).

Knowledge of: The principles, methods and techniques used in the course of work for the IT Business Systems Analyst series; principles and techniques applied to IT devices, applications and systems; principles of organization and administration; principles of documentation and recordkeeping, storage and retrieval.

Ability to: Gather and analyze data, reason logically, draw valid conclusions and make appropriate recommendations; resolve technical problems and innovate more efficient use of IT resources; perform systems analysis work and problem solving; interpret and follow written and oral instructions; prepare concise reports and documents; establish and maintain effective working relationships with staff, customers, other employees, and the public; communicate effectively with people at all organizational levels.

Required IT-Related Skills: Systems analysis theory, processes and techniques; project spec development; application design; writing and modifying technical and user documentation; data modeling techniques; prepare flow process diagrams and other design graphics; application of industry or County standards and conventions for systems analysis and quality assurance; installation, testing and migration process and techniques; quality and version control processes; use of packaged or off-the-shelf and third party application software including office automation tools.

Preferred IT-Related Skills: Internal consulting with clients at various levels of the organization; writing code and scripts; writing process descriptions; work with client server environments.

Other Requirements

License: Possession of a valid California Driver's License may be required.

A successful Security Clearance conducted by the Sheriffs' Department is required for positions within the Riverside County Information Technology Department.

SUPPLEMENTAL INFORMATION

Application Deadline

Applications will be reviewed in the order in which they are received. Based on the number of applications received, this posting may close without notice.

Reasonable Accommodations

The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: http://dao.rc-hr.com/.

Degree/Transcripts Verification:

Prior to the closing date, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account. If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services(NACES) or Association of International Credential Evaluators, Inc. (AICE).

• Prior to the closing date, upload a copy of your official/unofficial transcripts or Foreign Education Equivalency report.

Veterans' Preference

The County has a Veterans Preference Policy. Upload a copy of your (or your spouse's) Member-4 Form DD-214 (or NGB-22) indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. See the policy here(Download PDF reader)(Download PDF reader).

What's Next?

This recruitment is open to all applicants.

Applicants who are currently County of Riverside employees and/or current employees of the RCIT Department may be considered before other applicants depending on the volume of the applications received.

Qualified applicants may be considered for future vacancies throughout the County.

Applications received prior to the closing date will be considered based on the information submitted. Changes or alterations cannot be accepted. No late applications will be permitted.

For specific questions regarding this position, contact the Ebelyn Skinner at eskinner@rivco.org.

If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time atsupport@governmentjobs.comor toll-free 1-855-524-5627.