Application Developer - Lead

Mastech Digital, Inc. Peapack , NJ 07977

Posted 4 weeks ago

Location: Peapack, NJ Job Code: 213088 Posted: Apr 30, 2020 Description:

Mastech Digital provides digital and mainstream technology staff as well as Digital Transformation Services for leading American Corporations. We are currently seeking an Application Developer

  • Lead for our client in the IT-Services domain. We value our professionals, providing comprehensive benefits, exciting challenges, and the opportunity for growth. This is a Contract position and the client is looking for someone to start immediately.

Duration: 12+ Months Contract Chances for extension

Location: Peapack, NJ

Interview Process: WebEx Video call and minimum 2 rounds of interview

Role: Application Developer

  • Lead

Primary Skills:
Application Architectures

Role Description: The Application Developer

  • Lead would need to have at least 8+ years of experience.

Skills:

  • Incident Management (P1 - Beginner)
  • ITIL Strategy and Assessment (P1 - Beginner)
  • Java Standard Edition (P1 - Beginner)
  • Problem Management (P1 - Beginner)

Responsibilities:

  • Rockwell Automation Solutions
  • Provide support for Rockwell applications.
  • Provide technical and functional support to Rockwell MES applications (PMX, FTPS, FTPC)

  • Knowledge on master recipe authoring, building blocks development, integration, and system configuration using FTPS MES system

  • Exposure to common integration tools and transactions (ERP, Automation) using industry preferred tools and technologies (Middleware, MuleSoft, Webservices)

  • Knowledge of S88 model, S95 mode, GxPs, GAMPS, 21CFR part 11 etc.

  • Ability to trouble shoot and identify resolution during major events.

  • Good knowledge of java scripting (pnuts) and relational database management (SQL) is strongly desirable

  • Experience in L2 or L3 production support, supporting 24/7 manufacturing systems

  • Knowledge of ITIL process (incident/problem/change management/service request)

  • Ability to handle Red Team Calls, understand the business needs and come up with Continuous Improvements.

Average day in the life of this role:

  • Provide day-to-day support to customer issues via defined incident and problem management guidelines

  • Ensure continuous interaction with the customer to make sure that area of concern is addressed and worked upon for improved service levels

  • Escalate/facilitate with Solution Team and Vendor for resolution to any faults/issues discovered within MES system and background infrastructure, and for performing root cause analysis

  • Monitor & respond to incoming and open tickets, alerts, and system health.

  • Update status of unresolved tickets

  • Collaborate with different teams in performing periodic maintenance, responding to planned/unplanned outage, and addressing system resolution

  • Participate in other incident, problem, configuration, and knowledge management activities as required to support customer requests and cross-functional support teams

Along with the above, Rockwell FTPS/FTPC (FactoryTalk PharmaSuite and FTPC stands for FactoryTalk) and tools used in the IT service management for application support.

Industry experience needed: MES experience is mandatory and needed for this role. Industry experience enables efficiency and effectiveness in identifying and approaching problems, communicating issues, and addressing/implementing resolution steps.

Primary Skill Set for this Role:

  • Rockwell FTPC and/or FTPS experience

  • ITIL (IT Service Management) - Service Request, Incident, Problem, and Configuration Management to handle Level 2 or Level 3 production system support

  • Strong communication

  • S88 model, S95 model, and GxPs

"Must-Have" Skills:

  • Rockwell FTPC and/or FTPS experience
  • ITIL (IT Service Management) - Service Request, Incident, Problem, and Configuration Management
  • S88 model, S95 model, and GxPs
  • 3+ years of experience for each skill.
"Nice-To-Have"

Skills:
  • Java scripting (pnuts)

  • Relational database management (SQL)

  • Some knowledge of ERP and Automation integration with MES

  • cGMP experience

  • Web services, MuleSoft

  • Requirement gathering

  • Server management

This is a client facing role that requires prior experience servicing customers, clients, or internal support where strong communication skills are utilized to understand and translate customer needs to a team.

Candidate will need to be onsite, but given the COVID situation the resource can be remote until Project/Client uplifts the restriction to WFH.

Education: Bachelor's degree in Computer Science, Electrical/Electronic Engineering, Information Technology or another related field or Equivalent.

Experience: Minimum 8+ years

Relocation: This position will not cover relocation expenses

Travel: No

Local Preferred: Yes

Note: Candidates must be able to work on a W2 basis (No Corp to Corp)

Recruiter Name: Shahadat Hussain

Recruiter Phone: 877 884 8834 (Ext: 2176)

Equal Employment Opportunity


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Application Developer - Lead

Mastech Digital, Inc.