Accountable for managing and facilitating the full portfolio of application data / information and ensuring that the day-to-day operations of the technology platform meet compliance and service level objectives for one or more applications.
The Application Manager is accountable to manage applications in compliance with applicable bank policies and standards and meet the objectives and Service Level Agreements (SLAs) required of the function it supports. Application Manager accountabilities include (but are not limited to) application access reviews, GIS security remediation, audits, software license management required by applications, not permitted technology remediation and support/facilitation of recovery planning and tests.
In some cases, the Application Manager will work with a team to ensure these activities are completed on time and per standards. Some activities such as remediation may require the Application Manager to act as Project Manager depending on scope/magnitude of effort.
The Application Manager role is relied on to best answer questions about technology used within the application and development activities. As the application's primary technical contact, s/he must assist with technology incident resolution by providing technical details, usage, dependencies and lead recovery if necessary.
The Application Manager may be responsible for the relationship/account management of a client/business area in all information technology activities. For applications that are vendor managed, the Application Manager will work closely with their support and vendor management partners to provide technical direction as necessary to ensure the vendor's application meets the Bank's objectives, SLA's, and that all applicable information about the application is correct.Required Skills Understanding in mainframe and client server technologies
Understanding in application governance and risk.
Prior experience working with SDLC lifecycle
Successful work history partnering with stakeholders and partners in application development process.Desired Skills Prior experience managing application risk
Experience with Application governance.
Familiarity with Agile / Waterfall methodology
Posting Date: 04/05/2019
Location: Charlotte, NC, GATEWAY VILLAGE, 800 W TRADE ST, - United States
Travel: Yes, 10% of the time
Full / Part-time: Full time
Hours Per Week: 40
Shift: 1st shift
Bank Of America Corporation