Temple University Philadelphia , PA 19107
Reporting to the Director, the Application Coordinator/Analyst will provide expertise and support for the system design, building, and configuration of components for Epic applications (such as clindoc, CPOE, ASAP, Willow, Stork, BedTime, HIM).
Responsibilities include: coordinating the installation, testing, and validation of new Epic software packages and modifications from Epic; designing and documenting test strategy and cases for application testing and interface testing among the systems with Epic; configuring and testing integration of peripheral devices with Epic; identifying, triaging, and communicating system issues; analyzing business operations and workflows, and proposing alternatives and solutions to IS and business management that are efficient and meet the end users' needs; assisting in the preparation of manuals for end users of the systems and for modifications to the systems; and assisting in the development of resource requirements and project plans in accordance with Epic requirements. The incumbent will also provide support to include report writing, system security, and monitoring of databases. Performs other duties as assigned.
Required Education and Experience:
Bachelor's degree in a related field, and at least 4 years of directly related experience to include EMR software application implementation. Experience with all phases of Systems Development Life Cycle (SDLC) and/or project life cycle (PLC). An equivalent combination of education and experience may be considered.
Required Skills and Abilities:
Demonstrated ability to work with a variety of healthcare clinical systems, such as, Epic, GE, McKesson, or Siemens.
Ability to utilize an electronic medical record system to analyze information, develop and apply system solutions.
Demonstrated understanding of how workflow decisions translate to application configurations.
Strong customer service orientation.
Effective organizational, time management and prioritization skills.
Demonstrated verbal and written communication skills.
Strong interpersonal skills, along with the ability to interact with a diverse constituent population.
Demonstrated computer skills in MS office and related software.
Ability to travel to off-site office locations not easily accessible by public transportation.
Experience with end user training.
Experience with MyChart and CareEverywhere.
Epic Ambulatory and Phoenix certification.
Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and. employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.
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