Application Analyst II

Bayhealth Dover , DE 19903

Posted 2 weeks ago

Job Details

Associate Degree

Under direct supervision, the Application Analyst II is responsible for working with other analysts and technical staff to conceptualize function and data structures, and create functional specifications to meet customer expectations. Responsible for coordinating between Information Technology and customers all aspects of information systems to ensure that existing and future systems facilitate, and enhance quality and regulatory requirements. Provide ongoing professional support for a designated suite of applications. This includes planning, implementing and organizing activities related to enterprise-wide application selection, deployment and optimization on multiple hardware platforms, operating systems and software environments. Responsible for providing hardware, software and application support.

Minimum Education and Experience:

Minimum

Preferred

Education:

Associates Degree

Bachelor's Degree

Experience:
3 years of relevant experience attributable to the application being supported
5 years of relevant experience attributable to the application being supported

Healthcare experience

Computer/Software Knowledge:

Proficient with Microsoft Office applications

Healthcare applications experience - experience with EMR (preferably Epic)

Licensure/Certification

Certification and/or training attributable to the application being supported within 6 months of hire, when available

Certification and/or training attributable to the application being supported

Special Knowledge, Skills, and/or Abilities:

  • Understanding of Bayhealth and user community in the application assigned area

  • Understanding of Population Health concepts and Bayhealth's goals to incorporated them into systematic solutions

  • The ability to lead meetings, prioritize, resolve conflicts, and maintain issues lists

  • Strong communication and follow-up skills

  • The ability to probe for information about the underlying needs of the organization and user community, which directly influences how the system will be built

  • Strong organizational skills

  • The ability to communicate effectively with leadership and subject matter experts.

  • The ability and interest to learn the software and increase their knowledge over time

  • Must be proficient in reading, writing, and speaking English.

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