Application Analyst

Behavior Health Network Springfield , MA 01105

Posted 2 weeks ago

Are you ready to use your IT skills to implement and support clinical applications?

Become a part of our team of IT professionals as an Application Analyst in the IT/IS Department at Behavioral Health Network!


In accordance with the BHN Mandatory COVID vaccine policy - all staff, interns, temps, residents and contractors are required to be fully vaccinated no later than day one of employment. Medical or religious exemptions will be offered and must be approved prior to starting work.

The same guidelines noted above apply during flu season (defined as December 1st - through end of flu season as announced by the CDC) for BHN's Mandatory Influenza Vaccine policy.

Additionally, BHN is a Tobacco Free workplace. All Staff, interns, temps, residents and contractors agree not to smell of or use Tobacco or ENDS products while on paid work time or within sight of any BHN facility.

The Application Analyst supports the design, testing, customization and implementation of software packages within the IS division.

The incumbent will support large, complex projects; assist in the development of detailed project plan tasks, timelines, technical specifications, testing plans, and cut-over plan. The development and on-going maintenance of support documentation is required.

They will work closely with managers, and business partners to collaborate on system design. These activities require skills in independent decision-making, application design and configuration, complex problem solving, systems analysis, customer service, teamwork, organization and excellent written and verbal communication skills.

  • Understands the value of the proposed initiative and viable technical solutions that address the requirements.

  • Supports in the design and documentation of technical specifications and business requirements.

  • Performs systems analysis and proactively documents and reviews current state future state and performs gap analysis.

  • Creates thorough test plans and performs all relevant testing of programs and integrations including unit, system, functional, regression, stress/load, in combination with our business partners. Coordinates to ensure projects are executed according to plan.

We are committed to providing an opportunity for employees to use their strengths and talents in an organization that excels at quality service delivery in our community. At BHN we believe in constantly learning and looking at the broader environment for opportunities to improve and grow. This position will be part of a team that strives to always be forward thinking and innovative in our approach to improve the quality of lives for those for those we serve.

Behavioral Health Network is a growing non-profit community behavioral health agency that has been providing services to children, adults, families and communities in Western Massachusetts since 1938. BHN provides comprehensive, outcome-driven behavioral health care. We are dedicated to offering high quality, affordable and culturally appropriate care to people of all ages and income levels in our constituent communities.

Application Analyst at Behavioral Health Network have the additional qualities:

  • Configure and builds systems per technical and functional specifications

  • Writes functional and technical specifications for system modifications and enhancements to meet business requirements

  • Meets with partners regularly to understand their operations, identify optimization opportunities, review current project and work, and discuss open systems issues. Proactively monitor partner satisfaction to ensure the systems continue to meets their needs

  • Participates in the development of training documentation and curriculum.

  • Supports vendor and resource management activities.

  • Bachelor's Degree is preferred

  • Minimum of 2-5 years of experience in the implementation, configuration, deployment, maintenance and ongoing support of large computer applications

  • Solid understanding for software development lifecycle (SDLC)

  • Ability to adapt to a changing environment

  • Able to work with a level of ambiguity

  • 2+ years of experience configuring applications

If you are interested in this opportunity, please visit our website at and click on "Browse All Jobs" to apply!

BHN maintains its commitment to social justice and diversity and strongly encourages diverse candidates to apply.

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Application Analyst

Behavior Health Network