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Application Administrator

Expired Job

University Of Rochester Rochester , NY 14618

Posted 2 months ago

Opening

Full Time 40 hours Grade 054 Info Systems SMH

Responsibilities

GENERAL PURPOSE:

Provide application level support for multiple systems. May provide systems administration functions as well. Provides 2nd level support of applications and acts as a liaison with vendor support as needed. Provides input to design and cost of systems on request. May serve as the project leader on multiple projects and completes the required project management reports to plan, implement and control these various projects. Provides cross training to other members of the enterprise team.

SPECIFIC RESPONSIBILITIES:

Under minimal direction within Department guidelines and standards:

PROJECT MANAGEMENT:

  • Makes assignments and does technical follow-up within team

  • Develops resource estimates for projects

  • Helps determine priorities with users for backlogged requests

  • Coordinates various steps within project identifying dependencies and impediments

  • Reports to management on progress/problems encountered with projects

  • Recommends alternatives to get around obstacles

  • Conducts technical walk-thru

USER CONTACT, ANALYSIS, AND PROBLEM RESOLUTION:

  • Leads fact gathering effort with users and systems for fault isolation

  • Serves as primary technical resource for supported systems

  • Maintains continuous open communication with primary users

  • Leads and/or actively participates in application project meetings with users

  • Develops functional specifications for projects and/or delegates this functions to team members

  • Considers alternative approaches and recommends the "best" approach

GENERAL:

  • Serves on committees and attends meetings as requested

  • Attends seminars & classes to gain technical and/or functional knowledge to aid Hospital's information needs

  • Follows all ISD administrative standards (such as, timely time sheet preparation, filling out time-off sheets, etc.)

  • Adheres and subscribes to the ISD Values as stated in the Values Statement

REQUIREMENTS:

  • Bachelor's degree is related discipline such as Computer Science, Business, Mathematics, Statistics, Science or Engineering; and 3-4 years of related experience, preferably 1-2 years in a supervisory capacity; or an equivalent combination of education and experience. Master's degree preferred.

PREFERENCES:

  • 5 - 7 years' experience in clinical and business applications analysis and support

  • Possesses knowledge of clinics, physician practices, and/or hospital operations.

  • Experience with SQL preferred.

  • Good understanding of Servers, Databases, Network. Experience with SQL preferred.

  • Strong attention to detail, ability to develop creative solutions to complex problems, and develop critical thinking skills.

  • Ability to lead meetings, prioritize, maintain issues lists and works to a project plan.

  • Excellent analytical and problem solving skills

  • Excellent customer service skills, communication, team work and follow-up skills.

How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled


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Application Administrator

Expired Job

University Of Rochester