Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Apple Genius - Technical Customer Service - Miami Beach, FL

Expired Job

Apple, Inc. Miami Beach , FL 33139

Posted 1 week ago

Job Description:
Job Summary
As a Genius at the Apple Store, you maintain customers' trust in Apple as the skilled technical customer service expert, troubleshooting and repairing products. You use problem-solving and people skills to assure Genius Bar customers of swift resolutions to their technical problems. You also educate your team members about products, while independently keeping your own technical know-how up to date. With your customer service brilliance and empathetic nature, you provide Genius advice and technical support every day.
Key Qualifications
  • Strong people skills and a knack for problem solving.
  • Ability to maintain composure and customer focus while troubleshooting and solving technical issues.
  • Ability to adhere to a schedule of customer appointments.


As an Apple Genius, you provide insightful advice and friendly, hands-on technical support to Apple customers in need. You quickly diagnose product issues on the spot, explaining situations with patience and empathy. After determining whether repairs can be done or a replacement is needed, you offer tech support solutions to quickly get users up and running again. Even if you're juggling more than one customer, you stay conscious of their time demands as well as your own. You fulfill Apple's service commitment with style, speed, and skill. And you earn the trust of customers and coworkers alike as you offer guidance, knowledge, and even tips and training.
Additional Requirements
  • You have an aptitude for acquiring skills in technical repairs and an eagerness to learn.
  • You have excellent time management skills and can make decisions quickly.
  • You'll need to be flexible with your schedule. Your work hours will be based on business needs.
Apple is an Equal Employment Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities.
Associated topics: assistance, help, information technology, information technology analyst, network, support, support specialist, systems administrator, technical support specialist, technician
Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Account Service Representative Miami Beach

Realogy Corporation

  Posted 2 days ago

VIEW JOBS 5/22/2018 12:00:00 AM 2018-08-20T00:00 Clear Title Account Service Rep Req # 52308 Would you like to work for a company that recognizes a top sales performer and a well-executed sales strategy? Are you looking for a position that will lead to the transformational growth and success of a business as well as yourself? If so read on! The Account Service Representative is an integral part of the Clear Title Group sales team who is responsible for executing specific communication and service-based strategies to build brand awareness and acquire new customers. You will be instrumental in expanding our market share and ensuring our continued significant annual revenue growth. This is an excellent opportunity for advancement b2b sales. About Clear Title Group: Based in Miami Beach, Florida, Clear Title Group has set the standard for concierge level service in the real estate closing and title insurance industry and includes among its customers South Florida's well-knowns, celebrities and titans of industry. Now a wholly owned subsidiary of Realogy, a Fortune 500 Company, Clear Title Group is poised for exponential growth in its existing market and beyond. We're excited to find new ways to provide extraordinary service to our customers in the closing of their real estate transactions. To learn more about our award-winning organization and corporate culture visit The ASR is responsible for identifying and engaging realtors and other real estate industry professionals in our target market accounts via telephone and electronic means and uncovering opportunities for the use of our services. This position will report to the President. In your first year your goals will include: * Executing the Clear Title Group Opportunity Creation Playbook * Contacting targeted real estate professionals using various methods - calling, emailing, social media * Maintaining accurate communication and progress records with regard to contacts * Acquiring new business for Clear Title Group Truly Remarkable Service: * We are looking for a friendly, outgoing, well organized person with a strong work ethic and desire to find solutions to help customers have a truly remarkable experience closing their real estate transactions. * Must create a positive image of the company through a professional appearance, actions, and conduct to fellow employees and customers. * Establish a professional working rapport with our clients and any new relationships that are established. Benefits: On a personal and professional level, here's just part of what you'll enjoy: * Career growth opportunities * Training and Development * Medical/Dental/Vision * Paid Holidays and Vacation * 401(k) Matching Program * Corporate Discounts * Employee Assistance Program * Tuition Reimbursement * Adoption Reimbursement Qualifications: * 2+ years sales experience * Bilingual english/Spanish preferred * 4 year college degree preferred, high school degree preferred * Must be self-motivated with a desire to compete, achieve results, and win * Professional demeanor and phone voice tonality * Aptitude to learn quickly and grow professionally * Thrive in a fast paced, high energy environment * Good active listener and articulate communicator * Ability to uncover prospect needs and properly qualify prospects * Use bond and rapport to develop consultative relationships with prospects over the phone * Must have a valid driver's license Title Resource Group, LLS, a subsidiary of Realogy Holdings Corp, is committed to providing equal employment opportunity ("EEO") and will make employment decisions without regard to race, color, religion, national origin, citizenship, age, sex, gender, sexual orientation, sexual preference, gender identity or gender expression, veteran status, marital status, disability, or any other characteristic protected under applicable laws and regulations. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability, protected veteran status or any other characteristic protected under applicable laws and regulations. Under the Americans with Disabilities Act and other applicable laws Realogy will provide reasonable accommodation to disables applicants upon request during the application process to ensure equal opportunities to be considered for employment. HTF1 Realogy Corporation Miami Beach FL

Apple Genius - Technical Customer Service - Miami Beach, FL

Expired Job

Apple, Inc.