Appeals Officer Temporary NTE 1 Year

Duties

WHAT IS THE AP- APPEALS DIVISION?

A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:

Office of Appeals Collection Appeals, Areas 4 and 13

The following are the duties of this position at the full working level:

• Plans, organizes, and carries through to completion broad, long-term analytical studies and projects requiring analysis of effectiveness, efficiency and productivity of substantive, mission-oriented programs. Evaluates the efficiency and appropriateness of the delivery of appellate services to taxpayers. Provides technical expertise of Appeals' collection programs to executives, senior managers, supervisors and employees.

• Analyzes and evaluates program accomplishments including the identification of issues regarding policies, procedures and systems. Develops operational, program and policy guidance for Appeals' collection activities. Determines organizational and program effectiveness in meeting baseline and the degree to which program plans and achievements support strategic initiatives both in Appeals and service wide. Provides evaluative comments to the director pertaining to the performance of the Appeals systems, personnel and processes.

• Performs fact-finding, analysis, reporting, advising, communicating, and coordinating activities in connection with monitoring and guiding programs. Develops and perfects various techniques and methods to evaluate the effectiveness of current programs and policies and assess costs and benefits of alternative programs and policies. As appropriate, develops and implements policies and procedures to improve Appeals' collection programs and operations.

• Develops implements and coordinates reporting requirements to evaluate and monitor achievement of program and policy goals. Identifies, analyzes and resolves problems which affects the Appeals organization and may have service wide impact. Develops program plans, designs and issues broad policy guidance, specific operational directives and procedural instructions. Proposes and initiates recommendations that improve the effectiveness of Appeals collection activities and programs.

• Provides leadership, guidance and assistance in assigned programs. Assists and advises Appeals managers and other technical employees in interpreting and implementing Appeals' policies, procedures, and the most complex provisions of the pertinent tax laws and regulations. Assesses the impact of new programs, policies and legislative changes on existing programs and resources.

• Individually or as a team leader, plans, schedules, and conducts on-site program evaluations and assistance visits. Reviews local operations and work accomplishments for effectiveness and compliance with national/regional directives. Identifies areas of concern, provides advice, and makes suggestions as appropriate. Promotes acceptance of recommendations by advising local management of their benefits. Follows up to ensure commitments are met.

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Requirements

Conditions of Employment

STANDARD POSITION DESCRIPTIONS (SPD):

PD97909

Visit the IRS SPD Library to access the position descriptions.

• Telework Eligible Positions: Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period to your assigned Post of Duty (POD)) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. As a reminder

• If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.

• A 1-year probationary period is required (unless already completed).

• Obtain and use a Government-issued charge card for business-related travel.

• We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.

• The salary range indicated in this announcement reflects the minimum locality pay up to maximum locality pay for all duty locations listed. The range will be adjusted for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.

• This is a non-bargaining unit position.

• Tour of Duty: Work Schedule: Day Shift; Full-time: (Monday

• Friday: 8:00am

• 4:30pm)

• Alternative work schedule, staggered work hours or telework may be available.

• In the event that a building is closed due to rent management, new hires may be placed in a local commuting location.

• Occasional Travel may be required, 1 to 5 nights per month.

• No moving expenses.

• Employment of any candidate selected for this position may be conditional on classification and/or audit of federal tax returns (may include up to 2 years of returns).

• Building Codes: ALL Appeals PODs.

• NTE 1 Year, May Be Extended up to 5 Years, May Be Made Permanent vacancies to be filled in the Independent Office of Appeals, Collection Appeals.

• 1 position to be filled in Area 4, any team

• 1 Position to be filled in Area 13, any team

Qualifications

You must meet the following requirements by the closing date of this announcement:

QUALIFICATION REQUIREMENTS:

SPECIALIZED EXPERIENCE:

You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-13 grade level in the Federal Service. Specialized experience for this position includes: demonstrating expert knowledge of Appeals policies, practices and procedures to address all circumstances involving the settlement of complex and difficult tax cases. Your experience must demonstrate the ability to analyze and evaluate Appeals collection programs, policies or procedures to improve organizational effectiveness and efficiency in the use of resources and to assess the impact of new programs, policies or legislative changes on existing programs and resources. Your experience must also demonstrate expert knowledge of current and past tax laws, regulations and IRS policies to include Internal Revenue Code, IRM, court decisions, tax publications and procedures related to assigned areas ( e.g., Trust Fund Recovery Penalty) with expertise on technical collection issues in order to research and apply relevant tax law to issues that are unclear or where a clear precedent is lacking, and determine the appropriate resolution based upon relevant factors including reasonableness, adjudication trends and settlement practices for collection issues; Experience applying expert knowledge of Compliance/Collection investigative procedures, subject matters, organizational structure and office policies and practices that pertain to Appeals collection issues. Your experience must also demonstrate skill in personal relationships and ability to conduct meetings and conferences in an orderly, fair and impartial manner as well as skill in oral and written communications and the ability persuade, solicit, and provide information on highly complex collection issues requiring coordination with other professionals both inside and outside of the Appeals office. Examples include: conducting conferences with internal stakeholders and other business divisions regarding the most complex technical collection issues; providing technical expertise of Appeals collection programs to executives, senior managers, supervisors and employees; developing new or revised policies or procedures that address the full range of Appeals collection programs; serving as a resource person in providing guidance and assistance to managers and other technical employees in interpreting and implementing Appeals policies, procedures, and the most complex provisions of the pertinent laws and regulations.

AND

MEET TIME IN GRADE (TIG) REQUIREMENT: You must meet applicable TIG requirements to be considered eligible. To meet TIG for positions above the GS-05 grade level, you must have served at least one year (52 weeks) at the next lower grade (or equivalent) in the normal line of progression for the position you are applying to. Advancement to positions up to GS-05 is permitted if the position to be filled is no more than two grades above the lowest grade held within the preceding 52 weeks.

AND

TIME AFTER COMPETITIVE APPOINTMENT: By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens".

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

For more information on qualifications please refer to OPM's Qualifications Standards.

Education

A copy of your transcripts or equivalent documentation is required for positions with an education requirement, or if you are qualifying based on education or a combination of education and experience. An official transcript will be required if you are selected. If the position has specific education requirements and you currently hold, or have previously held, a position in the same job series with the IRS, there is no need to submit a transcript or equivalent at this time. Applicants are encouraged, but are not required, to submit an SF-50 documenting experience in a specific series. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.

Additional information

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