Sr. InfoSec Analyst, Security Assurance
Information Security | San Francisco, CA
AppDynamics is an application performance monitoring solution that uses machine learning and artificial intelligence (AI) to provide real-time visibility and insight into IT environments. With our unique AIOps solution, you can take the right action at exactly the right time with automated anomaly detection, rapid root-cause analysis, and a unified view of your entire application ecosystem, including private and public clouds. Using AppDynamics, you'll finally align IT, DevOps, and the business around the information that helps you protect your bottom line and deliver flawless customer experiences at scale.
What We Need
The AppDynamics Information Security Assurance team is seeking a strong team player who has the experience and drive to contribute to a talented team focused on handling customer security engagements. As a member of this team, you will be responsible for streamlining and improving our responses to customer security questions, facilitating product security improvements, and building customer confidence. This role will primarily support the sales and field personnel with security, regulatory, and compliance needs, with some direct external customer interaction as needed.
This senior position will have a high degree of visibility and autonomy to build and improve programs, drive process efficiency, and directly lead projects. Communication and attention to detail are critical to be successful in this role.
Bachelor's Degree in CS, Engineering, MIS, a related field or equivalent work experience
5+ years of experience in information security risk, governance or compliance, preferably in the SaaS space.
Extensive technical knowledge across all security domains to respond to customer architectural and operational queries
Knowledge of third-party risk assessment process, industry standard questionnaires and vendor management documents, eg. SIG, CAIQ, SOC 2, ISO, CSA
Strong business and technology acumen with a track-record of business negotiation, conflict resolution, and risk management
A pragmatic view of security & compliance; the ability to continuously balance business needs with security posture.
An understanding of enterprise software implementations, preferably in a unix environment
Strong ability to manage complex programs, outstanding attention to detail
Demonstrated experience with written and verbal communication skills
Ability to function in a fast-paced environment with minimal supervision; ability to adapt to a rapidly evolving business.
Must be organized, goal oriented, and a self-starter; high integrity a must
What You Will Be Doing:
Assessing and resolving current and prospective customers' security and/or compliance requests through operationalizing AppDynamics' security questionnaire program; scale program across all facets of our GTM, including direct and indirect routes to market
Creating security collateral, such as white papers and program descriptions documents, for field and customer consumption
Interacting with sales, field and internal support personnel to understand product security architecture, implementations, and operations to adequately address customer security questions.
Establishing and improving processes and programs to support an expanding customer base
Developing and maintaining internal security metrics/reports
Penetration testing experience
Familiarity with international security and privacy standards and regulations
Technical certifications such as CISM, CISSP, etc.
Experience interacting with all levels of management and departments within the company, as well as directly with customers
Must have the ability to work on multiple projects with tight deadlines, especially during end of quarter/year cycles
Strong problem solving and analytical skills; the ability to manage through challenges and ambiguity
Possess high integrity and proven trust to manage highly confidential information.
Experience with writing security collateral and communications
Exceptional organization and prioritization abilities
We know that the award-winning culture at AppDynamics is something to brag about, but here are more reasons that make you excited to get out of bed to come in the morning, like:
Medical, dental, vision coverage.
401k match (4.5%)
Wellness perks (gym, hobbies, education, store discounts, personal finance).
4 weeks paid time off (PTO), 5 days' volunteer time off (VTO), 14 holidays (including 1 birthday PTO and 1 floating holiday).
Mandatory company shut down between Christmas and New Year's.
Weekly catered breakfast and lunch, and all the snacks, fruits and drinks
Brand new state of the art office in downtown San Francisco, centrally located near BART, Caltrain, Muni, the ferry, and a bike share station
Free shuttle service and pre-tax commuter benefits
Just a note
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AppDynamics is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other unlawful factor. AppDynamics complies with all applicable laws, including those regarding consideration of qualified applicants with criminal histories (such as the San Francisco Fair Chance Ordinance). If your disability makes it difficult for you to use this site, please contact email@example.com. AppDynamics participates in E-Verify.
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