Appd Senior Infosec Analyst

Cisco Systems, Inc. San Francisco , CA 94118

Posted 1 week ago

Sr. InfoSec Analyst, Security Assurance

Information Security | San Francisco, CA

About Us

AppDynamics is an application performance monitoring solution that uses machine learning and artificial intelligence (AI) to provide real-time visibility and insight into IT environments. With our unique AIOps solution, you can take the right action at exactly the right time with automated anomaly detection, rapid root-cause analysis, and a unified view of your entire application ecosystem, including private and public clouds. Using AppDynamics, you'll finally align IT, DevOps, and the business around the information that helps you protect your bottom line and deliver flawless customer experiences at scale.

What We Need

The AppDynamics Information Security Assurance team is seeking a strong team player who has the experience and drive to contribute to a talented team focused on handling customer security engagements. As a member of this team, you will be responsible for streamlining and improving our responses to customer security questions, facilitating product security improvements, and building customer confidence. This role will primarily support the sales and field personnel with security, regulatory, and compliance needs, with some direct external customer interaction as needed.

This senior position will have a high degree of visibility and autonomy to build and improve programs, drive process efficiency, and directly lead projects. Communication and attention to detail are critical to be successful in this role.

Minimum Qualifications

  • Bachelor's Degree in CS, Engineering, MIS, a related field or equivalent work experience

  • 5+ years of experience in information security risk, governance or compliance, preferably in the SaaS space.

  • Extensive technical knowledge across all security domains to respond to customer architectural and operational queries

  • Knowledge of third-party risk assessment process, industry standard questionnaires and vendor management documents, eg. SIG, CAIQ, SOC 2, ISO, CSA

  • Strong business and technology acumen with a track-record of business negotiation, conflict resolution, and risk management

  • A pragmatic view of security & compliance; the ability to continuously balance business needs with security posture.

  • An understanding of enterprise software implementations, preferably in a unix environment

  • Strong ability to manage complex programs, outstanding attention to detail

  • Demonstrated experience with written and verbal communication skills

  • Ability to function in a fast-paced environment with minimal supervision; ability to adapt to a rapidly evolving business.

  • Must be organized, goal oriented, and a self-starter; high integrity a must

What You Will Be Doing:

  • Assessing and resolving current and prospective customers' security and/or compliance requests through operationalizing AppDynamics' security questionnaire program; scale program across all facets of our GTM, including direct and indirect routes to market

  • Creating security collateral, such as white papers and program descriptions documents, for field and customer consumption

  • Interacting with sales, field and internal support personnel to understand product security architecture, implementations, and operations to adequately address customer security questions.

  • Establishing and improving processes and programs to support an expanding customer base

  • Developing and maintaining internal security metrics/reports

Desirable Experience:

  • Penetration testing experience

  • Familiarity with international security and privacy standards and regulations

  • Technical certifications such as CISM, CISSP, etc.

Competitive Traits:

  • Experience interacting with all levels of management and departments within the company, as well as directly with customers

  • Must have the ability to work on multiple projects with tight deadlines, especially during end of quarter/year cycles

  • Strong problem solving and analytical skills; the ability to manage through challenges and ambiguity

  • Possess high integrity and proven trust to manage highly confidential information.

  • Experience with writing security collateral and communications

  • Exceptional organization and prioritization abilities

Perks

We know that the award-winning culture at AppDynamics is something to brag about, but here are more reasons that make you excited to get out of bed to come in the morning, like:

  • Medical, dental, vision coverage.

  • 401k match (4.5%)

  • Wellness perks (gym, hobbies, education, store discounts, personal finance).

  • 4 weeks paid time off (PTO), 5 days' volunteer time off (VTO), 14 holidays (including 1 birthday PTO and 1 floating holiday).

  • Mandatory company shut down between Christmas and New Year's.

  • Weekly catered breakfast and lunch, and all the snacks, fruits and drinks

  • Brand new state of the art office in downtown San Francisco, centrally located near BART, Caltrain, Muni, the ferry, and a bike share station

  • Free shuttle service and pre-tax commuter benefits

Just a note

Note to Recruiters and Placement Agencies: AppDynamics does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any AppDynamics employee. AppDynamics will not pay fees to any third-party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of AppDynamics.

AppDynamics is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other unlawful factor. AppDynamics complies with all applicable laws, including those regarding consideration of qualified applicants with criminal histories (such as the San Francisco Fair Chance Ordinance). If your disability makes it difficult for you to use this site, please contact recruiting@appdynamics.com. AppDynamics participates in E-Verify.

#AppD_jobs


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Appd Senior Manager Analyst Relations

Cisco Systems, Inc.

Posted 2 weeks ago

VIEW JOBS 10/2/2019 12:00:00 AM 2019-12-31T00:00 About Us AppDynamics is an application performance monitoring solution that uses machine learning and artificial intelligence (AI) to provide real-time visibility and insight into IT environments. With our unique AIOps solution, you can take the right action at exactly the right time with automated anomaly detection, rapid root-cause analysis, and a unified view of your entire application ecosystem, including private and public clouds. Using AppDynamics, you'll finally align IT, DevOps, and the business around the information that helps you protect your bottom line and deliver flawless customer experiences at scale. What You'll Do The Global Communications Manager - Analyst Relations, is responsible for executing and managing AppDynamics relationships with leading industry analysts by increasing the company's interaction, visibility, and influence with a diverse analyst community. The role is a mix of internal and external analyst relations activities that include developing strong relationships with key IT and industry analysts such firms as Gartner, Forrester, IDC, 451 Research and others that are influencing buying decisions in the AppDynamics market and providing strategic market advice to a diverse set of AppDynamics stakeholders. This role requires a broad understanding of the full breadth of AppDynamics products and services and the corresponding AppDynamics subject matter experts and executives. This knowledge will be used to build and nurture appropriate relationships with key analysts in order to drive more positive commentary, recommendations, and coverage. The Analyst Relations lead takes advantage of the unique position that these outside influencers have with our prospects and customers to help drive revenues. This position will leverage the AR's own market expertise and external analyst research and opinion to convey market trends and information to AppDynamics sales, marketing and executives, as well as raise the awareness of the AR program internally. Primary Responsibilities:Develop and manage strong relationships with key analysts in both the IT and industry segments for AppDynamics marketDevelop a sustainable strategy and plan that incorporates a steady cadence of regular briefings by subject matter experts, including around major product announcements and corporate news.Develop a set of meaningful and measurable quarterly and annual objectives vis-à-vis key analysts in our direct and adjacent markets including: application performance management; cloud, mobile and DevOps computing; IT operations analytics; IT operations management; business analyticsBecome intimately familiar with the research calendars of our key analysts to ensure optimal inclusion/coverage for AppDynamics in all relevant research; follow the research written by our expanding universe of analysts closely, and ensure that primary research is provided to key AppDynamics executives.Synthesize and present key findings, trends and recommendations to AppDynamics executives from the expanding and changing set of market research availableExecute briefings and inquiries with relevant analysts and company spokespersons to ensure ongoing engagement and to affect positive opinions of AppDynamics, its market strategies, products and services with the analystsIncrease AppDynamics inclusion in analyst research reports, market perspectives, market share data and industry event presentations, where applicableAssist with internal and or/custom primary research studies that can be leveraged to inform external audiences, including the analyst communityWork to establish AppDynamics as an integral part of the end user consideration set via analyst recommendations on buying decisionsAssist subject matter experts/spokespersons in preparing content that is tailored for that analyst audienceBird-dog closely a broad variety of research reports in which multiple inputs are required by key stakeholders at AppDynamics and ensure tight deadlines are met for when our feedback is due; demonstrate the capacity to add valuable edits yourself to research reports that are offered to us for factual review and suggested editsMaintain a steady flow of outbound communications to assigned analyst target audiences, including a quarterly letter to analystsWork closely with PR and Customer Relations on integrated launches and to secure customers for analysts to speak with both off and on the record; secure analyst quotes for press releasesManage the entire end to end process for ensuring a steady flow of timely research reports about the company and our products, including the annual Gartner MQ for APM, that can be leveraged by Sales to increase sales velocityRegularly assess feasibility and value of analyst involvement in go-to-market offeringsCoordinate program execution with other disciplines such as PR and events, when appropriateRegularly assess the effectiveness of AppDynamics analyst relationships; develop strategies for on-boarding analysts new to the company and for increasing the strength of existing analyst relationships following the company's progress closelyNegotiate with, and push back on analysts who incorrectly position AppDynamics. Who You Are This position requires a person who possesses broad company knowledge and good relationships across the organization, so as to appropriately align the organization and the analysts' needs. As many of the analysts are acknowledged thought leaders in their field, they are often sensitive to any disagreement, so this position must be able to negotiate well to achieve a win-win solution, and to push back forcefully but sensitively so as to keep a positive, yet long-term, working relationship. This position requires someone with professional written as well as verbal communication / negotiation (occasionally confrontational) skills. Successful candidates must be able to gather all facts and decipher opinions from reality quickly and then objectively, yet forcefully, communicate to the analysts/consultants, and then continue a long-term relationship.Wide breadth of knowledge on AppDynamics solutions and offers5 to 10 years business experience in a high-tech B to B environmentAnalyst Relations experience preferred; successful sales experience a plusExceptional interpersonal, written and verbal communication skillsExperience in persuasive communicating / negotiatingStrong project management skills; detail oriented; ability to re-prioritize on the flyMust possess exceptional judgment and demonstrate strong leadership presenceBachelor's / Master's Degree in Business or equivalent Perks We know that the award-winning culture at AppDynamics is something to brag about, but here are more reasons that make you excited to get out of bed to come in the morning, like:Medical, dental, vision coverage401k match (4.5%)Wellness perks (hobbies, education, store discounts, personal finance)Annual professional development fund to build your skills in product, leadership and technical topics4 weeks paid time off (PTO), 5 days volunteer time off (VTO), 14 holidays (including 1 birthday PTO and 1 floating holiday)Paid time away for new parents (13 weeks)Mandatory company shut down between Christmas and New YearsWeekly catered breakfast and lunch, and all the snacks, fruits and drinksFree shuttle service and pre-tax commuter benefits Just a note Note to Recruiters and Placement Agencies: AppDynamics does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any AppDynamics employee. AppDynamics will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of AppDynamics. #appd_jobs Cisco Systems, Inc. San Francisco CA

Appd Senior Infosec Analyst

Cisco Systems, Inc.