Appd Senior Devops Engineer - Devops/Software Development

The successful applicant will be performing work in FedRAMP High or IL-5 environments, and therefore, must be a U.S. Person (i.e. U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee). This position may also perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil.

Who we are

At AppDynamics, we're not just monitoring applications; we're advancing a critical toolset for modern IT operations. Our application performance monitoring platform leverages machine learning and artificial intelligence (AI) to provide real-time insights into IT environments.

Our ground-breaking AIOps solution empowers teams to act conclusively with automated anomaly detection, swift root-cause analysis, and a comprehensive view of application ecosystems across all cloud environments. With AppDynamics, IT, DevOps, and business units converge to ensure stellar customer experiences and safeguard the bottom line.

Who you are

You are an experienced Platform Engineer or Site Reliability Engineer (SRE) with a broad knowledge of Kubernetes, cloud platforms (including AWS, Azure, GCP), and DevOps tools, with a strong emphasis on Terraform. Your expertise extends to administering Kubernetes clusters, managing service lifecycles, and problem-solving within large-scale, complex infrastructures.

Your technical proficiency is complemented by a specialization in a key area such as Istio, service mesh, Kafka, or Vault, enhancing the team's capabilities. You possess the agility to work across various domains and have the curiosity and diagnostic acumen necessary for in-depth troubleshooting, often coordinating with subject matter experts.

The role involves contributing to both established and innovative projects, with a readiness to navigate and support a FedRAMP environment.

You are comfortable with the scale of the infrastructure and are proactive in driving improvements and automating processes to advance the team's operations.

What you'll do

As a DevOps Engineer, you are responsible for contributing to the stability of our high-availability SaaS platform. You will work with a team of engineers to deploy microservices within our technology environment.

Your role involves maintaining operational quality, which supports the scaling of services across different geo-locations and cloud providers. Your work includes leading initiatives for platform improvements and technological advancements, as well as conducting infrastructural upgrades that strive to be flawless to the end-user. You play a key role in encouraging a shift towards a more integrated DevOps model, positioning you as a valuable member of the organization's ongoing development.

• Apply your outstanding troubleshooting and problem-solving skills to address challenges swiftly and efficiently.

• Take ownership of building and refining our infrastructure, enabling rapid and reliable service deployments.

• Documenting standard processes and spearheading improvements to our systems and processes.

• Advance our commitment to 'Infrastructure as Code', driving innovation and efficiency in our deployment strategies.

• Develop and optimize our data ingestion pipeline, ensuring it operates seamlessly 'as a service'.

• Collaborate across teams to maintain service uptime, improve monitoring, and streamline incident response processes.

Basic Qualifications:

• 5+ years of combined experience in Site Reliability, DevOps, and/or Software Development, in a growth-stage or enterprise-level SaaS environment.

• Proficiency in Unix/Linux system administration, with a focus on RedHat Linux (CentOS), Amazon Linux, or Azure Linux.

• Experience in cloud services operations, including AWS, Azure, or GCP.

• Coding/scripting skills with languages such as Terraform or Python, and a track record of implementing automation in production environments.

• Experience in virtualization and containerization (Docker), orchestration (Kubernetes), and tools facilitating deployment (Istio/Helm/Kube2Iam).

Preferred Qualifications:

• Experience scaling and handling distributed data stores and services (e.g., Kafka, Elasticsearch), with a keen interest in Lambda architecture.

• Experience in developing, deploying, and managing systems with an emphasis on high-availability, low-latency, and scalability.

• Experience with big data platforms and engineering.

• Willingness and ability to provide on-call support as needed.

Why Cisco?

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone.

How do we do it? Well, for starters - with people like you!

Nearly every internet connection around the world touches Cisco. We're the Internet's optimists.

Our technology makes sure the data traveling at light speed across connections does so securely, yet it's not what we make but what we make happen which marks us out. We're helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We're helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other's backs, we recognize our accomplishments, and we grow together.

We celebrate and support one another - from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward.

Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we're committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

So, you have colorful hair? Don't care.

Tattoos? Show off your ink. Like polka dots? That's cool.

Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco

#LI-AV3

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses.

Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday.

Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.