It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Ability to analyze issues and work with team members and across organizations to determine root cause, and implement solutions. Work closely with application development team to promote best practices for operational readiness. Effective communication and collaboration skills. Ability to coordinate with internal and external resources as necessary to isolate and troubleshoot application and infrastructure issues. Work with application development, architects, and business analysts to understand the business, technical and infrastructure needs. May coordinate with managers to plan and integrate solutions across technologies.
Build and maintain positive relationships with application development team and key business partners
Manages and drives resolutions for high priority production support issues
Ability to review the design and development of existing and new Clinical IT applications prior to production implementations to ensure application stability and performance
Develop subject matter expertise for end to end application integration points.
Ensure consistency of designs across projects and quality of design artifacts
Ensure that all delivery and production changes meet stakeholder expectations
Excellent analytical and problem solving skills across applications and database technologies
Strong technical background in database technologies Oracle, SQL or MongoDb
Technical background in supporting various server platforms. (UNIX, AIX), Linux, Windows and Virtualized server environments
Understanding of application development life cycles and supporting test environments.
Experience with alerting and monitoring tools to ensure adherence to service level agreements.
Experience with application capacity and performance tools
Strong written and oral communication skills. Create and produce application support documentation
Typically eight or more years of solid, diverse work experience in IT with a minimum of five years' experience application development or production support
Qualified applicants will be considered without regard to race, color, age, disability, sex (including pregnancy), childbirth or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require an accommodation based on your physical or mental disability please email: SeeYourself@cigna.com. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.