US Bank Charlotte , NC 28201
Do you have a passion for APIs and efficient, secure business process and governance? We at U.S. Bank are seeking an API business process analyst to help us create process and governance around our growing catalog of APIs.
The API business process analyst is responsible for defining processes and governance around the entire life-cycle of APIs, from design, to customer onboarding and production support. This position requires exposure to and understanding of how an API program works end to end at a large company. A passion for identifying inefficiencies and resolving them through the application of process is required.
About the Team
The U.S. Bank Enterprise API team contributes significantly to enabling our customer-focused experience. We are the first bank to use mobile to open accounts and we are using our data intelligence to bring a next-generation, holistic experience to customers across U.S. Bank.
The top challenges for the team are delivering APIs for our rapidly evolving product, balancing development velocity with API consistency, and improving the architecture to handle the scale of 2.5 million daily customers conducting transactions through mobile, online and other digital channels. Read our growth strategy at https://www.usbank.com/en/annual_report/investment/one-us-bank.html.
Analyze and outline the full lifecycle of an API
Create processes to streamline efficiency and meet business, technical, and security objectives
Present process ideas to stake-holders to obtain buy-in
Participate in implementation of new processes
Work with API Management Platform Team to create and refine API Governance
U.S. Bank will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.
4 years of experience creating and applying business processes
2 years of experience managing IT projects
2 years technical writing experience (may include process documentation)
1 Experience working with APIs (examples include design, testing, architecture, development, security, and management)
Strong verbal and written communication skills
High attention to detail and visual presentation
1 years of experience with an API Management Platform such as Apigee or the CA API Gateway
2 years of Agile experience
Excellent presentation skills and comfort presenting complex information to a variety of stakeholders