Apartment Property Manager

LiveNjoy Residential, a dynamic and thriving real estate company, is seeking a driven and organized Property Manager to join our team. The ideal candidate will be passionate about the residential real estate industry and have a proven track record of managing properties effectively. As a Property Manager with LiveNjoy Residential, you will be responsible for overseeing the day-to-day operations of one of our residential properties, effectively communicating with tenants, handling maintenance requests, managing budgets, and ensuring that the properties are always up to our high standards.

Responsibilities

• Oversee, manage and perform leasing activity - follow up on leads and approve application outstanding
• Oversee, manage and perform renewals - work with office staff to ensure timely response and follow up on renewals
• Actively manage customer satisfaction, respond to resident feedback, and ensure work order responsiveness to improve tenant retention rate
• Review and follow up on collections daily with the team and make decisions on evictions, hold off agreements or other payment arrangements where required
• Monitor all property work orders and supervise execution with maintenance personnel
• Manage the make ready schedule and supervise the progress to ensure timely move ins
• Oversee, manage and perform all move out reconciliations and provide residents with a final account statement - work with staff to ensure accurate and timely information to tenants upon move out
• Ability to strategize, work hard and meet monthly budgets and goals for the property
• Audit rent roll to monitor rent, lease expiration, MTM tenants, evictions
• Submit all necessary HR paperwork to corporate (new hire, payroll, terminations, etc.)
• Respond to all tenant inquiries and resolve any conflicts that arise in an efficient and professional manner
• Effectively communicate with city, staff, owners, lenders, insurance or any other routine visits and inspections
• Walk the property daily and conduct regular inspections to ensure the property is well-maintained and comply with safety regulations
• Must attend emergency calls and assign work to the on-call maintenance
• Perform other duties assigned

Requirements

• High School Diploma or Equivalent required / College Degree preferred
• 4+ years’ experience as a Community Manager at a Multifamily property
• Must have knowledge of leasing, renewal, collecting the rent, property management and maintenance staff handling
• Experience with CAM or CAPS
• Experience with ResMan
• Excellent verbal and written communication skills to effectively work with residents and team members
• Customer service experience
• High sense of urgency, with the ability to meet deadlines
• Ability to remain organized, professional, and respectful in challenging situations

Benefits

• Bonuses
• Training & Development
• Paid Time Off (Vacation, Sick & Public Holidays)
• Health Care Plan (Medical, Dental & Vision)