A/P Lead

DSG New Braunfels , TX 78132

Posted 4 months ago

Summary:

Responsible for performing various billing functions utilizing computer knowledge.

Key Responsibilities:

  • Perform all data entry and computer functions related to customer billing and payment procedures.

  • Select for billing the following sales orders each day: CTW (customer has taken item with them from store), CPU (customer pick up), & Ashley Truck (delivered to customer).

  • Reconcile all billing edit lists prior to posting.

  • Process all Wells Fargo and Personal Finance Company financed orders with the respective company to request cash payment.

  • Select for billing all credit memos that have a customer pick-up receipt, or other approved documentation.

  • Run edit lists and journals to document all batches

  • Generate and review accounts receivable reports and customer accounts for accuracy and make corrections as needed.

  • Monitor A/R system reports & customer billings for accuracy and communicate with personnel to resolve discrepancies or verify unusual items. Manage all error activity utilizing the AR open Report format.

  • Receive and resolve customer account problems and discrepancies.

  • Process customer refunds through financing and gift cards.

  • Process mattress warranties weekly by submitting report to warranty company.

  • Provide coverage for Warranty Processing Clerk position (payment and warranty replacement processing) as needed.

  • Take care of all customers through direct action or indirectly by assisting others.

  • Work with other employees to attain company goals.

  • Participate in focus group, safety, and other location meetings.

  • Recommend other employees for commendation for achievement.

  • Report violations of company policies and the misappropriation of company assets.

  • Perform other related duties as assigned.

Knowledge/Skills/Abilities:

  • High School Degree

  • Excellent verbal and written communication skills in the English language.

  • Ability to work flexible work schedule to maintain current A/R daily billing. Weekends and overtime will be required as scheduled.

  • Interpersonal Skills.

  • Customer relations and service.

  • Professionalism.

  • Filing.

  • Math aptitude.

  • Organization.

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A/P Lead

DSG