Come be a part of Animal Humane Society - a Star Tribune 2018 Top Workplace!
Primary Function: Provide for the care, evaluation, examination, treatment, feeding and handling of animals in accordance with established policies of the Society, as well as proper maintenance of the Animal Humane Society's facilities. Serve as a role model and point person for veterinary technicians and animal services staff and assist with staff training as needed.
These duties are performed in addition to the duties of a Veterinary Technician:
Delegate responsibilities to veterinary technicians and animal services staff to ensure smooth work flow and efficient use of all scheduled staff.
Coordinate work assignments with animal services staff to move animals within the building as requested. Reassess workload and redirect work assignments as needed.
Perform daily ward checks to maintain cleanliness standards.
Assist Supervisor in training new employees, volunteers and community service staff.
Coordinate work assignments for community service staff and document their hours served.
Serve as point person for veterinary and animal services staff for questions and routine problems.
Provide regular communication and input to Supervisor to keep him/her informed about site situations, staff and volunteer concerns, continuing or developing employee performance issues, animal needs or issues, maintenance or supply needs, workload concerns etc.
Serve as role model for other animal services and veterinary technician staff demonstrating by personal example the desired standards of conduct and work performance and fostering an environment of cooperation and teamwork.
Work collaboratively and cooperatively with all staff to ensure smooth animal flow and campus operations.
Assist Supervisor in monitoring inventory and ordering of departmental supplies.
Act as a liaison between departments to ensure questions and concerns are addressed in a timely manner.
Provide feedback to supervisor about Veterinary Technicians and Animal Care staff during annual reviews.
Retrain existing personnel in challenge areas.
Work with AHS volunteers in a positive and effective way to facilitate meaningful volunteer engagement
Fulfill the duties of an Animal Technician when assigned.
Communicate task-related feedback and minor performance issues to the Animal Care and Veterinary Services staff.
Assist supervisor with preparation of department meetings and staff memos.
Prepare transport email and coordinate movement of animals between sites and special transports as needed.
Assist supervisor with scheduling as needed.
Assist staff veterinarian with examination of animals seized during a cruelty examination.
Weekly OSHA compliance checklist and correction.
Assist supervisor with Call Back/Hold for Reclaim phone calls.
Participate in daily rounds as assigned.
Certification as a Veterinary Technician preferred or minimum of one year of experience as a Veterinary Technician
Extensive knowledge of the day-to-day operations of the department
Valid driver's license with good driving record
Excellent communication skills both verbal and written
Leadership abilities collaborative, yet able to work independently
Problem solving and critical thinking skills
Ability to effectively handle and control incoming animals
Ability to handle complex and/or emotional situations
Ability to accurately evaluate the health and condition of animals
Strong verbal and written communication skills
Strong organizational and interpersonal skills
Capable of multi-tasking and prioritizing
Willingness to travel among all 5 shelter campuses as needed to provide adequate coverage
Able to work a flexible shift which includes evenings, weekends, and some holidays
Must be able to handle the physical and emotional aspect of work in an animal shelter environment, including the use of euthanasia.
Environment can be dirty, wet and humid
Exposure to unpleasant odors, loud noises and chemicals
Work requires restraining, lifting, and carrying animals and cages
Exposure to pests such as fleas and ticks
Possibility of being bitten or scratched
Job requires standing for long periods of time, bending, squatting, reaching, and heavy lifting
This position description is intended to describe the general content and/or requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Animal Humane Society