Animal Service Officer

City Of Lubbock Lubbock , TX 79401

Posted 6 months ago


Enforces city ordinances, state, and federal regulations. Investigates and assists in prosecution in municipal, state, or federal court. Possession of a Basic, Advanced, or Administrative certification(s) from a national or state organization specializing in animal welfare-related issues (e.g Texas Animal Control Association, National Animal Control Association, Human Society of the United States) or ability to obtain certification within one year of hire date.

Essential Functions

  • Respond to public complaints and requests for service received from Police Department, Animal Services dispatch or directly from the public;
  • Investigate violations of animal control ordinances and issues warnings or citations as required. Appears in court to testify regarding animal welfare issues;
  • Appears in Court to testify regarding animal welfare issues; testifies before appropriate boards, commissions, or courts regarding violations;
  • Investigate complaints by interviewing witnesses, animal owners, and complainants; make independent decisions and take appropriate enforcement action if applicable;
  • Impound animals running at large or in violation of city ordinances or state law;
  • Issue Municipal Court citations to violators; testify in court when needed;
  • Maintain detailed records of daily, weekly, and monthly activities using notebook computer and specialized software;
  • Educates the public on acceptable standards of animal husbandry required by city ordinance and state and federal laws;
  • Euthanize animals following standard operating procedures;
  • Work in all areas of Lubbock Animal Services including field, shelter, and administration programs;
  • Maintain assigned equipment including, but not limited to, truck or van, animal transport, personal protective equipment, computers, communication equipment, and electronic equipment;
  • Enforce and interpret City of Lubbock codes of ordinances, state and federal laws and regulations;
  • Dispatch, answer telephone and e-mails, enter data into specialized software as needed;
  • Maintain knowledge of safe handling and transporting of livestock, domestic animals, and exotic animals and wildlife;
  • Inspect pet shops, pet groomers, and other pet-related facilities for compliance with regulations governing sanitary conditions;
  • Maintain detailed audited records regarding euthanasia;
  • Perform related duties as required.


Completion of a high school diploma or the equivalent with an additional one year of experience in a public contact position; or any combination of relevant education and experience which provides the following:

A veterinarian technician certification is preferred.

Must obtain Basic Animal Control Officer within 1 year.

Must obtain Euthanasia Technician within 6 months.

Valid Current Driver's License

Physical Exam Required

Knowledge and Abilities

Knowledge of:

  • Various breeds of dogs, cats, and other domestic and wild animals;
  • Animal behavior;
  • Basic methods of animal collection;
  • Use and care of chemical capture equipment;
  • Law enforcement principles and procedures.

Ability to:

  • Learn, interpret, and understand laws and regulations governing the humane treatment of animals;

  • Learn and develop skills in the humane treatment of animals;

  • Perform a variety of animal shelter and field operations;

  • Provide assistance to law enforcement and emergency personnel in a variety of capacities;

  • Communicate clearly and concisely, orally and in writing;

  • Accurately observe and remember names, places, incidents, people and animals;

  • Establish and maintain cooperative relationships with those contacted in the course of work;

  • Perform duties with a significant degree of independence within established guidelines and procedures;

  • Exercise sound judgment in evaluating situations and in making decisions

  • Follow verbal and written instructions;

  • Learn and navigate the city's geography;

  • Learn specialized software;

  • Utilize computer skills and keyboarding skills;

  • Prepare and maintain accurate records;

  • Complete with passing grade a State-mandated euthanasia course within one year of employment;

  • Complete with a passing grade a Basic Animal Control Officer course offered by Department of State Health Services within one year of employment.

Physical Requirements:

  • Frequently lift and carry up to 50 pounds

  • Occasionally lift and carry up to 75 pounds.

  • Frequently stand and walk during the shift

  • Occasionally climb ladders, stairs, and inclined surfaces;

  • Push and pull objects in order to place animals into a cage;

  • Frequently flex upper trunk forward at the waist and partially at the knees to pick up animals;

  • Frequently rotate upper trunk to the right and left while sitting or standing;

  • Place arms above, at, and below shoulder height;

  • Coordinate eye, hand and foot movement in order to operate a vehicle.

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Animal Service Officer

City Of Lubbock