Animal Management Officer I/Ii - 160910

LIVED EXPERIENCE STATEMENT: CSWB is committed to a diverse and equitable workforce. We actively seek people from excluded and stigmatized communities. CSWB honors the value and insight lived experience can offer in a workplace setting; therefore, we recognize lived experience with poverty, homelessness, and/or behavioral health towards Qualifications for Success.

Animal Management Officer I: An Animal Management Officer I is an entry-level position, responsible for performing a variety of duties involved in the enforcement and Management policies and procedures throughout the County. This position reports directly to the Animal Management Supervisor in the Division.

Animal Management Officer II: This is the second level of career progression for the Animal Management Officer position. This position reports directly to the Neighborhood & Emergency Services Manager.

Hiring and salary determination will be based on experience and qualifications

AMO I: $47,403.20 - $68, 734.64

AMO II: $53,262.24 - $77,230.24

Animal Management Officer I: 

• Patrols county streets, roads, and highways; captures and impounds unlicensed, stray, and unsheltered animals; removes dead and snares animals in a net, with rope, or other devices; cages and secures animals in Animal Management vehicles; supplies food, notify owners of impounded animals.

• Identifies and records breed and gender of animals.

• Investigates complaints concerning animals creating nuisances and takes appropriate action; writes reports.

• Responds to calls regarding animal bites; quarantines animals for rabies observation.

• Investigates reports of animal abuse; issues warnings and citations for violations of ordinances; testifies in court. Examines dog licenses for validity; issues warnings or summonses to delinquent owners.

• Inspects and maintains cleanliness of Animal Management vehicle; washes and cleans cage area to prevent the spread of odor

• Performs wildlife euthanasia as directed; disposes of remains.

• Examines detained animals for illness or injury; delivers animals to the veterinarian for medical treatment.

• May be on call to work stand, holidays and after hours.

• Performs related duties and responsibilities as required.

• Ability to multitask in an ever-changing work environment.

Animal Management Officer II: 

• In addition to responsibilities above, the Animal Management Officer II also euthanizes animals as directed; dispose of remains.

• Examines detained animals for illness or injury; deliver animals to veterinarian for medical treatment.

• Provides training to new staff through the field officer training program.

• Assists in Educational Programs including school visits.

• Performs related duties and responsibilities as required.

Animal Management Officer I: 

• Coordinates with other agencies regarding a variety of matters, including joint inspections.

• Ability to remain motivated and dynamic and engage in problem-solving throughout the day.

• Demonstrates thorough knowledge of basic codes, ordinances, laws, and regulations pertaining to animal management.

• Handle sensitive or stressful situations with tact and diplomacy.

• Apply principles, practices, methods, and techniques of animal ordinance violations, investigation, and enforcement.

• Engage in safe and efficient work practices as they relate to Animal Management.

• Apply basic principles and procedures of record.

• Apply safe driving principles and practices when operating a motor vehicle.

• Ability to operate photography equipment.

• Computer Skills: Learn the operation of computer and County-supported software, to include MS Office Suite, JD Edwards, E- Docs, and other software

• Ability to learn, interpret, and apply State and local policies, procedures, laws, and regulations. Learn court procedure, including, but not limited to various types of inspection warrants and court documents.

• Respond to inquiries, complaints, and requests for service in a fair, tactful, and timely manner. Work independently with minimum supervision.

• Ability to learn necessary regulations with firmness and tact, always maintaining excellent customer service whenever possible.

• Communicate clearly and concisely, both orally and in writing; make presentations.

• Take proper safety precautions, anticipate unsafe circumstances, and act accordingly to prevent accidents. Use all required safety Understand and use general principles of animal care.

• Ability to learn animal management techniques by using ropes, nets, traps, and other approved devices

• Be able to communicate with the dispatch center and other officers using a two- way radio and mobile data terminal.

• Learn to identify breed and gender of animals.

• Learn principles of licensing, control, and disposing of animals.

• Learn methods and procedures of animal collection and impoundment.

• Learn to use and care for animal shelter equipment.

• Learn, interpret, apply, and enforce pertinent Federal, State, and local laws, codes and regulations related to animal shelter.

Animal Management Officer II: 

• In addition to the qualifications above, the Animal Management Officer II must also learn court procedure, including, but not limited to, citation issuance and obtaining various types of inspection warrants and court documents.

• Respond to inquiries, complaints, and requests for service in a fair, tactful, and timely manner.

• Work independently with minimum supervision.

• Enforce necessary regulations with firmness and tact, always maintaining excellent customer service whenever possible.

• Communicate clearly and concisely, both orally and in writing; make presentations.

• Take proper safety precautions, anticipate unsafe circumstances, and act accordingly to prevent accidents. Use all required safety equipment.

• Understand and use general principles of animal care.

• Lead new officer training, assist supervisor in the development of field training officer programming.

• Assist the supervisor in the development of operating procedures.

Animal Management Officer I:

This position requires one year six months (1.5) years of total combined years of total combined experience from the categories below, with a minimum of one year working with the public.

Professional Experience:

• Minimum of 1 year of experience working with the public and in the including resolving complaints, concerns, or conflicts.
• 6 months of hands-on knowledge working with animals. This may include animal control, kennel, grooming, or similar experience.

Academic Experience None required.

Lived Experience:

• Lived experience includes poverty, homelessness, and/or behavioral health.

• Up to one (1) year towards combined experience for demonstrated lived experience.* 

 *If you would like your lived experience considered for Qualifications for Success, please respond to the prompts in the Questions section. 

License and Certificates:

• Possession of a valid driver's license.

• Within 1 year of hire, obtain the National Animal Control Association (NACA) Basic Certification.

Animal Management Officer II:

This position requires three (3) years of total combined experience from the categories below, with a minimum of two years working as an Animal Management Office or equivalent position.

Professional Experience:

• Minimum of two years of experience working with the public and in the interpretation of rules, laws, or procedures including investigating allegations, conducting research, and resolving complaints, concerns or conflicts, including a minimum of 1 year hands-on experience working with animals. This may include animal control, kennel, grooming, or similar experience.

• Successful completion of two years as an Animal Management Officer or equivalent position with another agency is preferred.

Academic Experience

• None required.

• Up to (1) year toward combined experience for completion of an accredited degree program(s); or, up to one (1) year for demonstrated higher education on a (6) month basis of full-time enrollment.

• *One semester equals six (6) months; two (2) semesters equal one (1) year. Transcript required.

Lived Experience:

• Lived experience includes poverty, homelessness, and/or behavioral health.

• Up to one (1) year towards combined experience for demonstrated lived experience.* 

 *If you would like your lived experience considered for Qualifications for Success, please respond to the prompts in the Questions section. 

License and Certificates:

• Possession of a valid Colorado driver's license.

• Within 1 year of hire, obtain the National Animal Control Association (NACA) Basic and Advanced Certification.

• Agent Certification from the Bureau of Animal Protection from the State of Colorado preferred.

• Completion of a recognized Field Training Program and the desire to train new Animal Management Officers preferred.

Background Check: Must pass a state and federal criminal background check, including fingerprinting

Essential duties for all levels require the following physical abilities and work environment:

• Work in both an office setting and field environment.

• Ability to sit, stand, walk, kneel, crouch, squat, stoop, reach, crawl, twist, climb, and lift up to 50 pounds.

• Exposure to confining space, dust, noise, heat, cold, chemicals, vicious animals and diseases related to wild and domestic animals.