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Animal Cruelty Investigator

Expired Job

City Of San Antonio, TX San Antonio , TX 78245

Posted 2 months ago

Job Summary

Under general direction, is responsible for the investigation of cruelty complaints and enforcement of the City's ordinances and State's laws concerning cruelty to animals and other criminal activities related to Animal Care and Services. May exercise functional supervision over assigned staff.

Essential Job Functions

  • Responds to and investigates complaints of animal cruelty and neglect to domestic and feral animals.

  • Obtains search and seizure warrants; works with local law enforcement in the execution of search and arrest warrants.

  • Provides information to the general public of the City's and State's Animal Cruelty statutes.

  • Maintains accurate logs, records, and case files of complaints responded to and disposition.

  • Prepares cases for criminal trial, takes documentation of animals, interviews of witnesses and owner, photographs, video tapes, audio recordings, veterinarian's medical reports, chain of custody, and the transportation of animals impounded or seized as evidence in alleged cruelty to animal complaints.

  • Develops and maintains positive communications and working relationships with City Departments, outside agencies and organizations, and law enforcement personnel.

  • Enforces ordinances and laws pertaining to animals and cruelty to and neglect of animals.

  • Researches property and utility records to obtain accurate ownership identification.

  • Issues citations to animal owners for code violations.

  • Investigates animal hoarding incidents, notifying Adult Protective Services and Code Compliance of related violations.

  • Inspects all animal-selling facilities to ensure City license requirements are met.

  • Informs the general public of all Pet Codes and City Ordinances pertaining to animal care and handling.

  • Performs related duties and fulfill responsibilities as required.

Job Requirements

  • High school diploma or GED equivalent (recognized by the Texas Education Agency or a regional accrediting agency).

  • Three (3) years of experience in a field related to animal control or law enforcement.

  • One (1) year of experience conducting investigations.

  • Valid Class 'C' Texas Driver's License OR valid driver's license from another state with the ability to obtain a valid Class "C" Texas Driver's License within 30 days of becoming a Texas resident.

  • Must obtain National Cruelty Investigation Certification within three (3) years of employment.

  • Must possess the Texas Department of State Health Services Basic Animal Control Officer Certification or obtain within six (6) months of employment. Must maintain Continuing Education Credits of 30 hours over each three (3) year period.


  • Veterinarian Technician or professional animal handler experience.

  • Excellent written and oral communication skills.

  • Proficient in Microsoft Office suite of programs.


  • If selected for this position, official transcripts, diplomas, certifications and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.

  • Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.

  • Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.

  • Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.


Physical requirements include occasional lifting/carrying of 50 pounds; visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate two-way radio and basic office equipment. Subject to sitting, standing, reaching, walking, twisting, and kneeling to perform the essential functions. Working conditions are primarily outside with frequent exposure to temperature extremes. May be exposed to dangerous persons, firearms, and bodily fluids.

Knowledge, Skills, and Abilities

  • Knowledge of all aspects of the City Ordinances and codes pertaining to animal care and handling procedures.

  • Knowledge of principles and practices related to confrontation control and crisis intervention.

  • Knowledge of investigative techniques.

  • Knowledge of law enforcement procedures, practices, methods, and techniques.

  • Skill in operating radio dispatch equipment.

  • Ability to exercise independent judgment and make sound decisions during crisis situations.

  • Ability to communicate clearly and effectively; verbally and in writing.

  • Ability to establish effective working relationship with City Staff and the general public.

  • Ability to operate laptop computer, digital camera, video camera and audio recording devices.

  • Ability to perform all the physical requirements of the position.

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Animal Cruelty Investigator

Expired Job

City Of San Antonio, TX