City and Job Overview
The City of Garden Grove is a positive, team-oriented organization with a commitment to providing exceptional customer service to its community. Garden Grove is a friendly city that is rich in diversity. If you enjoy a busy, positive work environment and want the chance to contribute to the quality of life for a whole community, this job may be the right fit for you!
We currently have one full-time vacancy within the City's new Animal Services Program in the Public Works Department. The Animal Control Officer catches and impounds domestic and wild animals within the City, picks up deceased animals, processes pet licenses, issues citations, and responds to questions from the public.
The ideal candidate will be able to deal with the general public and potentially dangerous animals; diffuse high conflict situations; communicate effectively, in writing and orally; follow established guidelines with minimal direction and supervision; quickly make independent decisions; and possess extensive knowledge and experience in animal care and services. Employees must be able to work a schedule outside of the normal work week, and must be available to work overtime, weekends, holidays, and on-call duty.
Example of Duties
Patrol City streets and respond to requests and complaints of loose animals, barking dogs, animal bites, allegations of abuse or neglect, or other animal control related activities;
Remove deceased animals from roadways and dispose of properly;
Catch, confine, and/or transport animals to appropriate facilities;
Quarantine potentially dangerous animals and contact appropriate agencies;
Ensure the well-being of animals during transport and temporary holding on City property by providing food, water, and other basic essentials;
Identify injured or sick animals, administer treatment when possible, and transport to appropriate facilities for further treatment;
Locate, contact, and release animals to owners;
Clean and maintain animal control vehicles, temporary shelters, cages, and other equipment and areas used to transport and hold animals;
Assist in gathering and compiling evidence for animal-related investigations;
Process animal licensing requests and maintain records;
Inspect facilities for compliance and issue permits to animal-related businesses, such as groomers, kennels, pet shops, circuses;
Issue citations for violations to applicable City, County, or State code regulations;
Respond to questions and inform residents of proper procedures, laws, and resources regarding animal control, care and services;
Tranquilize or euthanize animals with appropriate equipment when necessary;
Enter and maintain animal information in database;
Perform other related duties as assigned.
EXPERIENCE AND EDUCATION
One year of experience in the care and handling of animals, and 6 months dealing with the public. Graduation from an accredited High School or successful completion of the G.E.D. (General Educational Development) exam. Coursework in Animal Science or related field is highly desirable.
Must possess a valid California Class "C" driver's license. A DMV 10-year history printout is required at the time of application.
The following trainings and certifications are required within one year of appointment: Penal Code 832, Chemical Immobilization, Euthanasia by Injection, Animal Law Enforcement Training Academy, and a POST certified course in baton training per Penal Code 22295(g).
Common animal and zoonotic diseases; applicable City, County, and State laws, codes, and regulations; safe and humane methods and techniques of animal collection, impoundment, quarantine, and registration; principles of animal behavior; practices in animal care and treatment; methods and procedures of record-keeping and general office practices; safe work and driving practices; procedures on investigations and report-writing; signs of animal cruelty, abuse, and neglect; procedures for proper maintenance and sanitation of equipment and facilities; good practices and principles of supervision and managing performance.
Interpret, apply, enforce, and communicate relevant codes laws, regulations, and procedures; operate computer terminal and applicable software; communicate effectively, orally and in writing; quickly exercise independent judgment and initiative within established guidelines and with minimal direction/supervision; deal tactfully with the public and provide good customer service; lift, carry, or move tools, equipment and animals weighing up to 100 lbs; follow oral and written directions; conduct presentations to the community; handle difficult and dangerous individuals, animals, and situations; enter into unsafe, threatening, unsanitary, and/or substandard environments; gather and concisely report information; and be detailed oriented to ensure accurate and concise work products.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Incumbents in this classification stand, walk, sit, run, push, pull, lift and carry over 100 lbs, climb stairs, stoop/bend/lean, turn/twist, bend, crouch/kneel/squat, crawl, reach above and below shoulders, use hands and fingers repetitively; use rapid mental and muscular coordination; hear normal voice conversation, distinguish shades of color; see long distances; see small details; use a telephone; work on a computer; and drive a vehicle.
The work environment described here is representative of those an employee encounters while performing the essential functions of this job. Incumbents in this classification work inside and outside; are exposed to animal dander, fur, and hair; may be exposed to contagious illnesses or diseases; have direct contact with the public who may be upset; work alone; subject to loud noises, such as barking; are exposed to sharp objects, such as animal teeth or claws; subject to odors, such as animal waste; may be exposed to unsanitary or unsafe conditions; and have access to controlled substances.
Employees will work in a 24-hour operating temporary holding shelter. Positions in this classification may be scheduled for shift work outside of the normal workweek, and must be available to work overtime, weekends, holidays, and on-call duty.
Other Important Information
HOW TO APPLY
Online applications can be completed by visiting: www.ci.garden-grove.ca.us/hr. Questions regarding this position may be either sent to: email@example.com, or asked in-person at the Human Resources Department located at City Hall, 11222 Acacia Parkway, Garden Grove CA.
City Hall is open Monday through Thursday, 7:30 a.m. to 5:30 p.m., and every other Friday, 7:30 a.m. to 5:00 p.m. City Hall will be closed on August 31 and September 3, 2018.
The deadline to apply is September 13, 2018, 5:00 p.m.
Online application packets must include
The job application must be completely filled out. A resume may be attached but cannot substitute for some of the information. Be sure to detail any education, training or other relevant course work that would make you a particularly strong candidate.
THE SELECTION PROCESS
Applications will be reviewed very carefully, and only those who appear to have the best qualifications will be invited to continue in the selection process. Meeting the minimum requirements does not guarantee continuation in the recruitment process. Candidates invited to continue in the process will be contacted with further instructions for testing.
Regardless of the notification preference selected when creating the application (i.e., paper or email), CANDIDATES WILL RECEIVE COMMUNICATION THROUGH EMAIL ONLY. Candidates should be diligent in checking their email and spam mail as all notices regarding their status in the current recruitment will be emailed to them.
Candidates selected for the position will be required to complete and pass a thorough background check through the Garden Grove Police Department and a pre-employment medical examination through the City designated medical facility.
If there are any questions regarding this recruitment, please contact the Human Resources Department at firstname.lastname@example.org.
DMV H6 INFORMATION IMPORTANT INFORMATION - PLEASE READ
In order to participate in the selection process, candidates must submit a valid DMV "H6" driver's license printout, which covers a candidate's 10-year driving history with the DMV.
An acceptable driving record is one that has three (3) or fewer DMV points issued within the past five (5) years, and no more than one (1) DUI within the past ten (10) years.
Please note the following:
WE WILL ONLY ACCEPT OFFICIAL H6 REPORTS. The H6 report must be directly received from a physical DMV office location.
A minimal fee is required to obtain this report. We will NOT ACCEPT the online driving record printed from the CA DMV website. The CA DMV website states that the "online Driver Record is not an official document." We will also not accept insurance company printouts.
SUBMIT A COMPLETE H6 REPORT. A complete report will include the word 'END" at the conclusion of the report and be printed on official DMV paper with the State of California watermark.
Incomplete reports will not be accepted. Original, photocopied, or scanned reports are acceptable. Submitted reports will not be returned to the candidate.
The H6 report must have been printed between June 2018 and September 2018.
MUST PROVIDE DRIVING RECORDS FOR RESIDENCY OUTSIDE OF CALIFORNIA. A candidate who has lived or is currently living outside of California must provide driving reports from every state where the candidate possessed a driver's license for the past 10 years (2008-2018).
The H6 Report must be submitted at the time of application. Candidates who do not provide a valid H6 report and driving record may be disqualified from the recruitment process.
The City has adopted a Nepotism Policy that may affect the status of your application. Please refer to the Garden Grove Municipal Code 2.44.440 Nepotism Policy for more information.
City Of Garden Grove, CA