Animal Control Officer

The City of Charlotte is committed to making the job application process accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modification will be provided. To make a request, please email HRADAAdministration@charlottenc.gov, call 704-962-6168, or visit us in person at 700 4th St., Charlotte, NC 28202

Date Opened: Monday, September 23, 2024 12:00 AM

Close Date: Monday, October 14, 2024 12:00 AM

Department:

Public Safety Operations

Salary: $18.26 - $22.83 Commensurate with Experience

SUMMARY

Under supervision, the Animal Control Officer requires basic skills to ensure the protection of citizens and property and the safekeeping of animals by enforcing state laws and local ordinances. This includes the handling of animals for the purpose of investigations of mistreatment or control of abandoned, dangerous, or unattended animals. Maybe required to work shifts, weekends, and holidays.

Major Duties and Responsibilities:

• Respond to calls for service: Respond to calls from the public regarding animal-related issues, such as animal attacks, animal cruelty, and stray animals.

• Enforce local and state animal control laws: Issue warnings or citations to individuals who violate local and state animal control laws.

• Investigate animal cruelty cases: Investigate reports of animal cruelty and neglect, and gather evidence to support prosecution.

• Capture and remove stray animals: Capture and remove stray animals from public areas and transport them to animal shelters.

• Transport animals to shelters or other facilities: Transport animals to animal shelters or other facilities for care and evaluation.

• Provide food and water to animals in shelters: Provide food and water to animals in animal shelters and ensure that they are properly cared for.

• Clean and maintain shelter facilities and equipment: Clean and maintain animal shelters and their facilities and equipment to ensure that they are sanitary and safe for animals.

• Educate the public about animal welfare and animal control laws: Educate the public about animal welfare and animal control laws to promote responsible pet ownership.

• Testify in court in cases related to animal welfare: Testify in court in cases related to animal welfare, such as animal cruelty cases.

• Maintain records of animal impoundments and dispositions: Maintain records of animals that have been impounded and their dispositions, such as adoption, euthanasia, or release back to their owners.

• Respond to inquiries from the public about animal control operations: Respond to inquiries from the public about animal control operations, such as how to report animal cruelty or how to adopt a pet from an animal shelter.

• Enforce animal licensing laws and inspect establishments that house animals: Enforce animal licensing laws and inspect establishments that house animals to ensure that they are complying with the law.

• Perform other duties as assigned.

Knowledge, Skills, and Abilities:

• Laws, legal codes, court procedures, precedents, government regulations, executive orders, and agency rules, including state and local animal control laws and ordinances, municipal policy and procedures

• Safe handling and general welfare of small and large domestic and wild animals

• Structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

• Basic computer operations and administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology.

• Comprehend and relay information and ideas presented through spoken and written communication

• Utilize resources available for problem solving

• Communicate in a clear, concise, tactful and courteous manner with varying ethnicities

• Act with minimal supervision using independent judgement and discretion in meeting emergency situations

• Work different shifts with rotating days off

Minimum Qualifications:

High school graduate or equivalent with 1 year of related experience.

ADA and Other Requirements:

Positions in this class typically require: grasping, talking, hearing, seeing, and repetitive motions.

Physical Requirements:

• Essential and marginal functions may require maintaining physical condition necessary for sitting, standing, climbing, or walking for extended periods of time

• Light to moderate lifting and carrying; some crouching, stooping, squatting, crawling, reaching, pushing, and pulling when performing tasks

• Adequate vision, hearing, and speech required.

Sensory Requirements:

• Concentrated and attentive use of one or more senses (visual, audio, and other sensory modalities) for proofreading, data entry, tabulating data.

• Ability to operate in an environment with frequent interruptions from people and or noises, which in return could result in some level of stress, fatigue, or strain.

• Comprehensive written information in work-related documents.

• Ability to hear, understand, and distinguish speech.

Working Conditions:

The employee frequently lifts light and heavy objects, climbs ladders, uses tools or equipment requiring a high degree of dexterity, and interacts with animals. • The work is typically performed in an office, stockroom, animal shelter, and outdoors. The employee may be exposed to noise, dust, dirt, grease, contagious or infectious diseases, irritating chemicals, aggressive animals, and occasional cold or inclement weather. The work requires the use of protective devices such as masks, goggles, or gloves. Must be able to comply with OSHA standards if applicable.

Other Requirements:

Successfully complete and pass a pre-employment hearing, vision, and psychological evaluation. Failure to successfully pass all segments of the pre-employment evaluation process will result in disqualification from further consideration under this vacancy announcement.

CONDITIONS OF EMPLOYMENT

The City's Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate's written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

HOW TO APPLY

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

The City of Charlotte is committed to making the job application process accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modification will be provided. To make a request, please email HRADAAdministration@charlottenc.gov, call 704-962-6168, or visit us in person at 700 4th St., Charlotte, NC 28202.

BENEFITS

The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte's benefits.

The City of Charlotte is a drug and alcohol-free workplace.