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Animal Care Supervisor (Kennel)

Expired Job

City Of Elk Grove Elk Grove , CA 95759

Posted 2 months ago

Description/Special Instructions Benefits Supplemental Questions

It is an exciting time to work for the City of Elk Grove Animal Services. As we work toward the completion of our new state-of-the-art animal shelter, we are looking for dedicated and collaborative individuals to join our team of talented and valued employees. The Animal Care Supervisor (Kennel) is a key leader that guides and develops our team of animal care staff, workforce partners, and volunteers with primary responsibility for planning, directing, and overseeing the kennel operation of the Animal Shelter; ensuring the humane handling and care of shelter animals, and safe, sanitary, and secure facilities for shelter animals and the public.

The ideal candidate is someone who has a proven track record demonstrating knowledge, skills, and abilities in organizing and directing shelter operations, promoting community engagement, and implementing lifesaving animal care programs.

The Elk Grove Animal Service's mission is to promote responsible pet ownership, the reduction of animal overpopulation, the safety of our citizens and animals, and to prevent the spread or infection of rabies. We strive for the humane treatment of animals through education, intervention, and investigation, as well as the enforcement of state laws and City ordinances. We are committed to providing courteous and quality service to the residents of Elk Grove and responding to the changing needs of our community.

If you believe you meet the qualifications for this position, please apply.


The oral examination is tentatively scheduled for the week of November 5, 2018.

The City of Elk Grove is an equal opportunity employer and is committed to creating a work environment in which all individuals are treated with respect and professionalism.


Under direction, plans, organizes, directs and supervises assigned operations and activities of the City's Animal Shelter; participates and supervises the care and socialization of animals; performs a variety of technical tasks relative to assigned area of responsibility; and performs related duties as assigned.

Representative Duties:The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

  • Recommends and assists in the implementation of goals and objectives; establishes schedules and methods for animal shelter activities and operations; and implements policies and procedures.

  • Plans, prioritizes, assigns, supervises and reviews the work of staff assigned to the care of animals housed at the City's Animal Shelter.

  • Evaluates operations and activities of assigned responsibilities; recommends improvements and modifications; prepares various reports on operations and activities.

  • Participates in budget preparation and administration; prepares cost estimates for budget recommendations; submits justifications for staffing, equipment, materials and supplies; monitors and controls expenditures.

  • Plans, organizes, and conducts special projects; researches, compiles, and analyzes information from various sources on a variety of topics; maintains databases for tracking information; writes reports and delivers presentations to communicate findings.

  • Performs a variety of public relations and outreach duties related to the animal shelter and/or related programmatic activities.

  • Serves as contact and resource person for the animal shelter; explains or refers to the appropriate person, policies, rules and regulations in response to inquiries and complaints.

  • Prepares grant proposals and monitor grant activities; ensures compliance with stipulations and reporting requirements including coordinating activities and tracking expenditures.

  • Assists in the evaluation of facility sanitation and management practices at the animal shelter and provides advice regarding practices intended to minimize disease transmission between animals housed at the facility.

  • Performs the more technical and complex tasks of the work unit including enforcing applicable rules and regulations governing the licensing, impounding, quarantine, treatment and disposition of animals.

  • Trains staff in the application of various animal restraint methods for the care of sheltered animals and the use of appropriate equipment and protocols including proper response to disease outbreaks within the shelter environment; supervises the safe handling, proper care, and treatment of animals; assists leadership in pathway planning for animals in care to ensure appropriate outcomes for sheltered animals.

  • Assists in monitoring the daily operations of the City's Animal Shelter facility; ensures cleanliness of shelter facilities and the proper maintenance and upkeep of the animals, animal holding areas and equipment. Monitors that all animals receive the Five Freedoms while in the care of the City's Animal Shelter facility.

  • Develops and presents animal services informational programs to public and private organizations.

  • Releases impounded animals to owners; ensures proper collection and accounting for monies received in the sale of dog licenses, and shelter fees; assists with the adoption of animals.

  • Answers inquiries from the public, both over the counter and by telephone, on laws, rules, and regulations pertaining to animal control and the animal shelter.

  • Provides information and assists members of the public, including individuals who may be angry, hostile, or distraught, in search of lost or adoptable pets according to established laws and departmental procedures.

  • Works with staff to implement animal enrichment programs, to socialize them and make them more adoptable.

  • Monitors animal shelter security; recommends and implements improvements.

  • Participates in the selection of staff; coordinates staff training; conducts performance evaluations; recommends discipline; implements discipline procedures as directed; coordinates training for assigned volunteers and monitors their work.

  • Builds and maintains positive working relationships with co-workers, other City employees, and the public using principles of good customer service.

  • Performs related duties as required.

The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:

  • A variety of animal species, breeds and related behavioral and health characteristics, habits, feeding, and general care of animals including common diseases of animals, including their symptoms and treatment.

  • Practices, methods, and materials used in cleaning animal facilities.

  • Practices of fiscal, statistical and administrative data collection and report preparation.

  • Pertinent local, State and Federal laws, ordinances and rules.

  • Principles of supervision, training and performance evaluations.

  • Principles of budget monitoring

  • Methods and techniques used in customer service and public relations.

  • Principles and procedures of record keeping.

  • Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases.

  • Occupational hazards and standard safety practices.

Ability to:

  • Organize, implement and direct the City's Animal Shelter operations and activities.

  • Interpret and explain pertinent department and City policies and procedures.

  • Assist in the developing and monitoring of an assigned program budget.

  • Develop and recommend policies and procedures related to assigned operations.

  • Research and compile data and information and prepare a variety of fiscal, statistical and administrative reports.

  • Effectively educate the public, staff and volunteers regarding the behavior of animals.

  • Respond to requests and inquiries from the general public.

  • Compile and maintain complex and extensive records.

  • Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.

  • Supervise, train and evaluate assigned staff.

  • Read, write, and speak English at a level necessary for satisfactory job performance.

  • Work safely with aggressive animals and hazardous chemicals.

  • Operate office equipment including computers and supporting word processing, spreadsheet, and database applications.

  • Effectively represent the City to outside individuals and agencies to accomplish the goals and objectives of the unit.

  • Work cooperatively with other departments, City officials, and outside agencies.

  • Respond tactfully, clearly, concisely, and appropriately to inquiries from the public, City staff, or other agencies on sensitive issues in area of responsibility.

  • Communicate clearly and concisely, both orally and in writing.

  • Establish and maintain effective working relationships with those contacted in the course of work.

Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:


Equivalent to an Associate's degree from an accredited college or university with course work in veterinary medicine or a related field.


Five years of progressively responsible experience in an animal care/protection agency, humane society, veterinarian office, or law enforcement agency performing animal care responsibilities, including two years of lead responsibility.

License or Certificate:

Possession of an appropriate, valid driver's license.

Possession of a Certificate of Completion of Euthanasia by Injection.

Physical Demands and Work Environment:The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment: Indoor and outdoor environment; travel from site to site; when visiting sites the incumbent may be required to walk on uneven and slippery surfaces, be exposed noise dust, inclement weather conditions, and potentially hostile environments; incumbents may be required to work extended hours including evenings and weekends.

Physical: Primary functions require sufficient physical ability and mobility to work in an office setting and in a field environment; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to walk on uneven terrain, loose soil, and sloped surfaces; to lift, carry, push, restrain, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other locations; to operate equipment and vehicle; and to verbally communicate to exchange information.

Vision: See in the normal visual range with or without correction.

Hearing: Hear in the normal audio range with or without correction.

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Animal Care Supervisor (Kennel)

Expired Job

City Of Elk Grove