Coordinates receipt, verification, recording, storage, packaging, transport, retrieval, and processing of anatomic pathology microscopic slides, requests and reports. Participates in quality control audits and evaluation of work-flow and procedures. Performs diversified administrative support duties related to the operational needs of the department.
1.Receives lab specimens and ensures proper labeling.
2.Verifies receipt of specimens for processing from inpatients, outpatients, and others requiring special billing.
3.Enters required specimen and source information into computer system.
4.Stores and retrieves samples in automated storage system.
5.Prepares and processes forms and samples for testing performed at reference laboratories. Ensures samples are sent according to related procedures and shipping regulations.
6.Serves as a liaison between patients, clients, vendors and laboratory staff.
7.Monitors client orders, and provides information and solutions to relatively complex, non-routine laboratory issues. Escalates issues, when appropriate.
8.Participates in quality control audits and evaluation of work-flows and procedures.
9.Sets up financial agreements with patients, and when necessary, participates in identifying accounts for collection.
10. Performs diversified administrative support duties related to the operational needs of the department.
11. Performs related duties, as required.
High School Diploma or equivalent, required.
Minimum of three (3) years administrative support experience, required.
Proficient working knowledge of PC applications, required.
Ability to communicate effectively.
Northern Westchester Hospital