Analyst-Information Services 5 (Full Time)

Genesis Healthcare LLC Kennett Square , PA 19348

Posted 6 months ago

Position Summary:

  • Provide application and infrastructure support for business systems with primary focus on Rehab clinical and billing systems, ROX.

  • Support application infrastructure or operations problem tickets including general ticket management, problem isolation and resolution, job monitoring, log analysis, and vendor interaction.

  • Responsible for code promotion and software deployment and configuration, working with both application and infrastructure lead resource for prioritization, timing / scheduling, change control and recovery / testing requirements

  • Support server builds, software installation, application configuration, external interfaces, production code promotion, load testing, monitoring, and troubleshooting activities.

  • Work in the following environments:

  • IIS configuration and administration

  • Orion Rhapsody HL7 interface configuration and administration

  • Microsoft SQL Server, SSMS, SSIS, SSRS

  • Windows Server 2008 -2012 -- 2016

The role also can provide after-hour support for on-call and code promotion activities and collaborates with network engineering, operations support personnel, application developers as needed for problem resolution escalation.




  • 3-5+ years of experience in web application support using IIS and SQL Server

  • 3-5+ years of experience with Windows Server support and administration

  • 3+ years of.Net or other web development experience

  • Extensive Scripting with Powershell

  • Interpersonal communication skills to interact with customers, vendors, team members and support personnel.

  • Excellent analytical and problem solving skills

  • Ability to learn quickly and adapt to changing work requirements

  • Ability to work independently and as part of a team.

  • Available for after-hour on-call support and code promotion activities.

Position Type: Full Time

Req ID: 307670

Center Name: Genesis HealthCare

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Analyst-Information Services 5 (Full Time)

Genesis Healthcare LLC