Analyst - Membership

When you're the best, we're the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Summary:

In this role, you will provide support to maintain membership data within Salesforce. You will ensure data quality within all areas of membership data, including member demographics, classification, pharmacy designation, and other internal financial controls and compliance to contractual and Group Purchasing Organization (GPO) legal aspects of membership functions.

Responsibilities:

• Monitor and assist in daily workflow in our case system and ensuring appropriate assignment and workload distribution.

• Produce high quality, accurate analyses, enrollment and maintenance of Membership for non-acute and acute accounts.

• Manage various operational processes, including new provider on-boarding, quality control, data cleansing processes and provider terminations.

• Manage Health Industry Number (HIN) / Drug Enforcement Administration (DEA) validation and enrollment.

• Perform membership verification from supplier/distributor requests.

• Coordinate with GPO delivery team for Fee Share configurations.

• Assist with team training and create/implement Standard Operating Procedure (SOPs).

• Research and incorporate knowledge of best practices into identification of data sources and analysis of information.

• Build and maintain strong relationships and active communication with internal and external stakeholders to effectively manage expectations and ensure quality and timely project delivery.

• Ability to multi-task and manage competing priorities in a fast-paces, high pressure, and results-oriented environment.

Qualifications:

• Relevant degree preferred.

• 2 or more years of relevant experience required.

• Experience working with SQL required.

• Proficient in Microsoft Excel, Access and Outlook is required.

• Experience with DataLoader or other data management tools preferred.

• Experience with Customer Relations Management (CRM) (Salesforce) or other CRM software highly preferred.

Estimated Hiring Range:

$51,900.00 - $75,150.00

This position is also incentive eligible.

Vizient has a comprehensive benefits plan! Please view our benefits here:

http://www.vizientinc.com/about-us/careers

Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities

The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.