Tata Consulting Services (Usa) Plano , TX 75023
Posted 6 days ago
Skill: Application Support Analyst
Skill: Java, Application Support
Analyze Design, Build, Unit test, Deploy and Configure applications in various Stratus environments as required.
Provide application support activities for Prod environments to ensure that all the environments are functioning with optimum performance.
Independently develop solutions in C and VOS depending on the Backlog in Book of Work.
Perform root cause analysis for issues from L2 in Prod Environments and also from Testers in Dev Environment.
Communicate and coordinate with external third party systems and vendors to ensure timely resolutions of issues.
Requirement gathering, analysis design, implementation and documentation in Agile Methodology.
Identify areas for automation and write code/scripts to implement the same.
Provide support during On-Call Shift and also during Production Deployments. Perform health checks of the applications, and communicate the status at scheduled times, to all the stakeholders.
Take up role as per roster as Release Lead or QA Lead.
Update the runbook and any other support documents and Specification documents as and when needed.
Research and understand application in-depth to identify areas of improvements.
Attend All Scrum meetings and project meetings with Team.
Arrange knowledge transfer sessions within the team for key deliverables.
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Tata Consulting Services (Usa)