Analyst

Skill: RPA Process Analyst

• The primary responsibility of the Sr. RPA Process Analyst III is to analyze and document business processes (AS-IS and TO-BE) for bank's Robotic Process Automation efforts.

• Candidate would also support facilitation of discovery sessions across multiple business and IT stakeholders.

• Essential Functions Partner with the RPA Process Manager and Operational Excellence team to develop a deep end-to-end understanding of processes targeted for automation.

• Conduct UAT to ensure the solution meets business needs.

• Engages with cross-functional teams to write stories, develop business requirements documentation of the process to be automated in a manner that is understood by the business users and can be shared with RPA solution design and dev teams.

• Works with RPA & Technical Team members to facilitate the planning and execution of RPA and other Automation projects.

• Coordinates with the business and the RPA team to identify and provide support for solution designs for production issues and enhancements. Use strategic thinking and planning skills/abilities to drive innovation.

• Serve as an RPA champion and contribute to the Continuous Improvement Culture. Recommend 'to-be' process map designs using Cross functional flowcharts.

• Continuous improvement project and solutions knowledge.

• Best practices with process automation and operational excellence.

• Knowledge of RPA technologies and spectrum of automation.

• Understand the needs of and support a company with global operations.

• Banking operations and support functions. Project Management Tools and Methodologies. Financial Service/Banking Operations.

• Effective Persuasive Communication. Qualifications Experience working with automation software (e.g., Automation Anywhere, Blue Prism, UiPath).

• Experience working with Cross functional flowcharts for process mapping (e.g. MS Visio, IBM Process map, Smartdraw etc.).

• Manage multiple process map designs concurrently. Influence SMEs toward change, automation and continuous improvement. Work with individuals to understand and build detailed process maps and business requirements documents.

• Demonstrate strong collaboration across all levels of the organization. Excellent oral and written communications.

• Ability to rapidly grasp processes and identify potential RPA solutions. Integrate leading practices on process discovery & mapping into the day-to-day delivery of business requirements documents.

• Willingness to learn and become an expert in RPA and other Intelligent Automation solutions. Excellent analytical and problem-solving skills.

• Excellent communication in a customer facing environment and identify business needs. Must be a team player.

• Must be willing to learn and adapt in a high pace delivery environment.

• 7-9 years of experience supporting business process documentation with business owners and SMEs across multiple geographically disbursed teams.

• Experience with documenting processes using MS Visio or similar tools.

• Proven Lean process improvement experience in a service environment. Experience with low-code automations tools such as RPA or BPM tools (like Appian).

• Previous lean consulting experience and/or project management experience. 9+ years of experience in business process improvement and large-scale transformation. Experience with data analysis.

• Certifications RPA Certification on any tools such as BluePrism, AA, UIPath or Workfusion desired but not required.

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