Analyst

Skill: Application Packaging Analyst

• Min 10+ yrs hands on experience in Application packaging with Flexera Admin Studio, PSADT (Powershell app Deployment Kit), SCCM.

• Strong Application packaging experience in MSI.

• Must have packaged applications for Windows 10,11 Sever OS: 2012, 2016.

• Must understand and have used one of the following scripting: Batch Script, PowerShell (preferred).

• Tools experience: PowerShell App Deployment ToolKit, Admin Studio, Orca, Picture Taker, Install Shield, SCCM, Intune, MSIx.

• Must understand a standard packaging process and workflow.

• Must understand MSI packaging best practices and standards.

• Must have an understanding of software deployment leveraging Microsoft System Center Configuration Manager (SCCM).

• Must have knowledge of desktop deployments for Windows platforms.

• Involve in the UAT with the business users / business stake holders.

• SCCM troubleshooting skills are mandatory to resolve the issues if any during the packaging and UAT process.

• Automations of the packaging will be mainly going to use the PowerShell scripts.

• Support the business on the ad-hoc requests for creation of the applications and the troubleshooting on-demand basis.

• Supporting the business and providing the best approach to the deployments with the Change Advisory Board and User Engagement team.

Responsibilities:

• Receive the applications package service request, evaluate provided information and the software and confirm whether the software is ready and appropriate for packaging.

• Provide support to address the occurrence of an issue or incident related to the application information or packaged software.

• Create application package following customer standards, publish to PreProd environment and do an unit test.

• Script and package Software for automated install/uninstall/re-install.

• Remedy any defects relating to packaging of an application that are identified before, during, or after deployment of the application package.

• Release the application package to perform quality assurance(QA) and user acceptance testing (UAT) of the functionality of the application package.

• Release the application package into the application repository, following the confirmation of successful completion of the required testing, notify the application packaging requestor, and update the configuration management system.

• Act as a point-of-contact to the package requestors for the application packaging services and communicate proactively.

• Provide technical input and training to packaging requestors to assist them use the application packaging services.

• Provide daily/weekly status updates to of all application packaging requests submitted and in progress.

• Monitor the end-to-end applications packaging process and take appropriate action to resolve incidents and issues.

• Manage, and archive packages as needed (binaries and package sources).

• Perform a review of application packages held in the application repository, identifying prior versions of software that can be retired from production status and, where approved retire prior versions from the repository.

• Provide analysis and recommendations proactively and regularly, such as implementing version management to facilitate proper tracking and control of packages that are held on the application repository.

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