Analyst, Tail Strategy And Insights, Google Customer Solutions

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This role may also be located in our Playa Vista, CA campus.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Redwood City, CA, USA; Ann Arbor, MI, USA; Chicago, IL, USA; New York, NY, USA; Los Angeles, CA, USA; San Francisco, CA, USA.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.

• 3 years of experience addressing cross-functional business issues with data analytics.

• 3 years of experience developing and maintaining SQL scripts, data tables, and dashboards, and working with statistical programming languages.

• Experience presenting investigative insights to stakeholders.

Preferred qualifications:

• Experience with controlled experiments, causal studies, statistical data analysis.

• Experience building reports to support sales teams, including reporting within Connect Sales.

• Familiarity with Google Ads Products.

• Ability to build effective presentations and briefing documents to communicate insights and influence decision making, including communicating results to non-technical audience.

• Excellent technical and problem-solving skills, including SQL and dashboard development.

• Excellent business acumen, including thinking critically about growth drivers and opportunities.

About the job

In this role, you will provide analysis and insights to guide Google's growth and sustainability strategy for small businesses. You will be an expert on data driving the Tail business, lead cross-functional data science projects to drive product and/or go-to-market plans, and provide thought partnership across the team to solve business issues. You will support small businesses in their advertising goals, and manage impact in ambiguity.

When our millions of advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.

The US base salary range for this full-time position is $93,000-$136,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Build an understanding of business and customer needs and issues, and scope projects designed to address them.

• Structure and implement analyses, and synthesize the findings leveraging a set of data and tools (e.g., data visualization, dashboard reporting, etc.).

• Collaborate with stakeholders to prioritize work, align on methodologies/approaches, drive execution, track progress, and assess impact.

• Present key findings and recommendations to stakeholders at various levels of the organization to drive decision making.

• Establish thorough processes for documenting, sourcing, and maintaining work, and ensure that work/outputs are compliant with Google policies.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.