Analyst Support

Wynn Resorts Las Vegas , NV 89134

Posted 2 months ago

Job Description:

Wynn Resorts is the recipient of more Forbes Travel Guide Five Star Awards than any other independent hotel company in the world. Wynn Las Vegas opened on April 28, 2005 and was once again named the best resort in Nevada on Cond Nast Traveler's 2018 "Gold List," a title received for the tenth time. Wynn and Encore Las Vegas feature two luxury hotel towers with a total of 4,750 spacious hotel rooms, suites and villas, approximately 192,000 square feet of casino space, 21 dining experiences featuring signature chefs and 11 bars, two award-winning spas, approximately 290,000 square feet of meeting and convention space, approximately 103,000 square feet of retail space as well as three nightclubs, a beach club and recreation and leisure facilities. In addition to two luxury retail esplanades, a Strip-front expansion, Wynn Plaza, is currently under construction and is scheduled to be completed by the third quarter of 2018.

The IT Ops, Engineering & Support department or "IT" for short is responsible for possessing a detailed understanding of operations, architectural design and infrastructure and communicating the benefits of digitization of business to our function leaders.

Job Responsibilities :

  • Responsible for supporting the end users of business applications utilizing technical and vendor management skills that allow them to support application fixes, provide application user administration, and resolve application system outages.

  • Responsible for facilitating application enhancement projects, under general supervision of a Project Manager.

  • Responsible for coordinating and managing deliverables for users including; working with the user to identify business requirements, writing functional specifications, developing timelines for project deliveries, participating in application testing and quality assurance, and managing project tasks and resources to completion.

Job Requirements

  • Requires a Bachelor's degree in computer science, business administration, engineering or a related discipline with an information technology focus preferred; technology certifications a plus.

  • Requires (2) two to (4) four years progressive broad-based information systems and business experience; highly desirable to have experience in software support involving troubleshooting and testing of applications; ideally, two or more years in customer service.

  • Requires (1) one or more years of business-unit experience, with sensitivity and commitment to business problem solving. Strong communication and customer service skills.

  • Must be able to obtain and maintain any licensing or active work cards required, at present or in the future, for this position at all times.

  • Must be 21 years of age or older to apply.

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Analyst Support

Wynn Resorts