Canon Solutions America is a Canon U.S.A. Company providing integrated systems technology that comprise one of the strongest solutions portfolios in the document management industry. The Presales System Solutions Engineer/Solutions Analyst is responsible for consulting with the sales team and customer to design and implement software solutions and professional services. Canon Solutions America offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, profit sharing, success sharing, educational assistance, recognition programs, vacation, and much more!
Interface with Sales representatives as a technical advisor during the sales cycle of software workflow solutions through professional services.
Active participation in the sales cycle to determine appropriate software and professional services based on customer requirements.
Partner with each sales manager within the respective assignment to develop an active plan for achieving Software Solutions and Professional Services revenue targets.
Interface with customers, sponsors and all other stakeholders in order to determine their evolving needs through professional services.
Conduct on site visits to customers. Meet with IT, and act as a Technical Advisor.
Assist with RFP responses.
Assist with the preparation of sales proposals. Ensure configurations are complete and accurate.
Generate the system requirements, based on the customer's needs and other constraints such as cost and schedule. Ensure requirements are consistent, complete, correct and operationally defined.
Develop project deliverables and assessment for the professional services engagement.
Develop a Statement of Work (SOW) that will outline the customer requirements responsibilities, and Canon Solutions America deliverables.
When necessary, create a Proof of Concept (POC) to be delivered to the end customer for their review and approval.
Train customers on all products, through the use of Professional services, not covered by Product Training.
Responsible for maintaining functionality of the showroom.
5+ years technical Sales experience in related field (Solutions, Software, Document Management, Output Management, IT management) with a proven track record of meeting/exceeding quota.
Required: MCP or higher, CDIA+, Network+, and Security+ (if not presently certified, must be attained within first 6-months of employment)
Desired: CNA, CNE, MCSE STRONG WORKING KNOWLEDGE OF:
Document manage/ scanning applications and workflows
Output Management solutions
Managed Print Services REQUIREMENTS:
Excellent verbal and written communication skills
Ability to work in a fast paced, multi-tasking environment
Professional demonstration and presentation skills
Ability to keep knowledge level up-to-date with current and new products and technologies
Excellent customer service skills for both internal and external customers
Ability to explain technology at the level of the audience
About our Company