London Stock Exchange Group Boston , MA 02298
Posted 2 months ago
The Securities Information Center (SIC) maintains the Lost and Stolen Securities Program (LSSP) on behalf of the U.S. Securities and Exchange Commission (SEC). SIC is looking for a candidate to support day-to-day operation of the LSSP system including data feeds, vulnerability remediation, change execution and verification, support escalations, and assisting Quality Assurance with testing. The candidate will work closely with internal teams to maintain a stable, secure operating environment to meet and exceed customer expectations.
Boston, MA or St. Louis, MO
Work with external clients and internal teams to resolve client connectivity and data feed issues
Provide product support to Client Services teams when questions arise related to product functionality, system access, or data
Aid quality assurance efforts by testing new functionality, changes to systems or third-party applications, or newly implemented security controls
Log application flaws in the defect tracking system; report findings to DevOps teams
Monitor system alerts, participate in resolution efforts, and close tickets timely
Participate in semi-annual business continuity exercises
Submit and execute change requests to apply upgrade software, patch systems, promote code, and create new data feeds
Provide on-call support, on a monthly rotation, with other members of the SIC team
Participate in major system or data center managed changes on weekends, when needed
Technical / job function knowledge:
Understanding of file transfer concepts, hosted applications, databases, web applications, core data center service, and Cloud services
Prior experience with supporting production applications and users
Experience with SQL Server, Windows servers, IIS, and ServiceNow
Experience with coding Microsoft .NET programming languages
Financial Services industry experience is a plus
Proficient in Microsoft Word and Excel
Personal skills and capabilities:
Strong troubleshooting skills, attention to detail, and time management are a must
Strong interpersonal and organizational skills; prioritization of work is required
Ability to document and document technical controls in simple terms
Self-starter who is eager to learn new concepts
Adaptable to a changing environment with new challenges each day
US Citizenship is required; must be willing to complete SEC mandated training and background checks
At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise of creating essential partnerships and open opportunities. Our open culture is central to how we deliver our purpose - driving financial stability, empowering economies and enabling customers to create sustainable growth - in everything we do.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 70 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject.
If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
London Stock Exchange Group