Analyst, ROC Business Analytics

Now is the time to join Pacific Dental Services. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today!

The Analyst, ROC Business Analytics is a professional with a technology bias and Epic Systems expertise that demonstrates strong quantitative skills, business acumen, and communication. The Analyst plays a pivotal role in transforming the business to scale for the future by making data accessible and actionable. They recognize collections trends as well as analyze the organization's financial health. They anticipate both current and future needs in the design for various types of information and key performance indicators. This role understands the underlying data definitions, sources, calculations and structures. Most important, this role builds the structure for reporting that enables research, root causing, action planning, and story-telling in an influential manner. Additional activities include making and recommending informed, strategic decisions as well as providing analytic support to help drive initiatives and projects to maximize realizable revenue.

Responsibilities

• Develops analytic strategies for the Revenue Operations Center (ROC) that use data to provide business insights and simple tools that support revenue operations.

• Analyze ROC performance data including claims, denials, collections, and accounts receivable, finance utilization, etc.

• Work closely with ROC, Accounting, Finance, Operations, and other departments to maximize realizable revenue.

• Identify and communicate trends or patterns in complex data sets at the company, region, and office level to maximize realizable revenue.

• Transforms complex data sets into actionable insights using SQL, VBA, Power BI.

• Develop and maintain business analytic solutions, scorecards, dashboards, or methods within ROC operations.

• Oversees the design and implementation of data-driven solutions to business needs through reporting and automation.

• Implements the analytical approaches and methodologies used to ensure accurate and consistent reporting for informed decision-making by ROC internal clients.

• Proactively reviews low performing offices for collection opportunities and monitors the top performing offices for insight into best practices.

• Assists in validation and change management through assessment of organizational readiness and detailed analysis of impacted stakeholders.

• Proactively works with ROC internal clients to prioritize needs and/or requests on a weekly basis.

• Effectively utilizes resources and best practices for building reports and automated procedures by continually evaluate reporting needs and data validation with cross-functional teams.

• Perform other duties as assigned by management.

Qualifications

• Bachelor's Degree or equivalent work experience required in quantitative discipline (Mathematics, Statistics, Computer Science, Finance, Economics, or similar), and 2+ years in a business developer role using Epic systems. In lieu of degree, 5+ years of professional experience is required.

• Experience in SQL Server and Epic Systems.

• Significant experience designing, developing, and deploying complex data analysis projects.

Preferred

• Master's Degree in Mathematics, Statistics, Economics, or a related quantitative field.

• Background in healthcare or dental business analytics.

• Epic Cogito Certification

• Skilled in data mining, predictive modeling, and machine learning algorithms.

• Experience with Power BI, VBA, Python

Knowledge/Skills/Abilities

• Excellent understanding of data analysis and reporting best practices.

• Working knowledge of development methodologies and tools.

• General understanding of Epic work queue's and data structure.

• Experience providing automated processes, with error-handling and approved security parameters in place.

• Ability to communicate functional vision and establish aligned direction and goals on behalf of his/her department.

• Ability to translate vision into action, leading change, and inspiring people to get results.

• Ability to obtain and effectively allocate resources, and to create systems to measure results.

• Demonstrate increasing responsibility and successful execution of mission-driven events.

• Demonstrate strong facilitation and collaboration skills.

• Ability to interpret and apply policies and procedures.

• Ability to draw valid conclusions; apply sound judgment in making decisions under pressure.

• Ability to communicate effectively across all levels of the organization, comfortable presenting complex data in a simplified easy to understand format.

• Data visualization: Visualizing data in a way that makes it easy to understand and use.

• Data validation: Validating the integrity of data sets, ensuring they're consistent with business rules and regulations.

Benefits

• Medical, dental, and vision insurance

• Paid time off

• Tuition Reimbursement

• 401K

• Paid time to volunteer in your local community

Pacific Dental Services is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.

$66,560.00-$99,506.00 / Annually

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