Analyst, Revenue Assurance

Company Description

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!

Job Description

Brightspeed is looking for an Analyst, Revenue Assurance to join our team! In this position you will create and maintain audits and controls to ensure revenue leakage is identified and corrected. The primary focus of this role includes developing audits, auditing, analysis and reporting of the financial impacts of these audits. This position requires exceptional interpersonal skills, a high comfort level with dynamic priorities, a curiosity and willingness to solve business problems and identify new problems.

As An Analyst, Revenue Assurance Your Responsibilities Will Include:

• Responsible for performing detailed customer audits that identify revenue recovery and cost savings opportunities.

• Isolate and research services, analyze the business drivers, determine root cause, and work with functional and business teams to resolve leakage issues.

• Conduct variance reporting, root cause identification, and error resolution resulting in revenue recovery or cost savings.

• Design and implement financial assurance controls including source data acquisition, normalization, and automation. Implement new control points and metrics as the business changes.

• Lead efforts that prevent revenue leakage, reduce cost, increase revenue and reduce defects.

• Audit and evaluate customer's invoices, contracts, and orders to ensure revenue is billed appropriately.

• Monitor usage trends and control points.

• Optimize business intelligence including query development and data analysis.

• Build and run queries and conduct complex data analysis. Support adhoc requests and projects as requested by the supported organizations and teams.

Qualifications

What It Takes To Catch Our Eye:

• Bachelor's degree in Finance, Accounting, Business, or related field.

• 3+ years of experience in Revenue Assurance.

• Strong project management and planning skills.

• Strong knowledge in Power BI, SQL and BigQuery.

• Strong PC software application skills including spreadsheets, databases, and presentation software.

• Analytical mind which can process information logically delivering value added analysis.

• Strong interpersonal and communication skills. Able to communicate effectively orally and in writing with appropriate detail, judgement, and discretion at all levels of the organization including senior management.

• Demonstrates competence, professionalism, and leadership presence: Is objective and free from undue influence; conveys sound judgment; builds trust; is collaborative, insightful, proactive, and future-focused.

• Well-organized, ensuring that all deliverables are met on time with excellent results and anticipates implementation or workload issues related to emerging developments.

• Ability to learn complex systems, process quickly and be able to convey that knowledge to others.

Bonus Points For:

• Fraud experience in the Telecommunications industry.

#LI-AK1

Additional Information

WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.

Diversity, equity and inclusion are at the center of our grounding belief in Being Real.

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer/Veterans/Disabled

For all applicants, please take a moment to review our Privacy Notices:

• Brightspeed's Privacy Notice for California Residents

• Brightspeed's Privacy Notice