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Analyst - Meter Services (Amc 67347) Binghamton, NY

Expired Job

Avangrid Binghamton , NY 13901

Posted 2 months ago

Job Description: Publication date: 04.10.2018

REFERENCE: 5103104601



Department: Customer Service

Job Title: Analyst

  • Meter Services

Reports to: Supervisor

  • Field Customer Service

Location: Binghamton, NY

Cross Company Responsibility: Yes (NYSEG and RG&E)

Business and Department

NYSEG-NY-Binghamton ECC




Scope of Work

  • Main duties, settings, geography, reporting relationships, other relationships:

The Analyst-Meter Services supports the processes of metering revenue operations including Meter Test Labs and

Warehouses, Field Measurement Technicians, Meter Engineering, and Meter Data Collection, verification and

reporting. Develops reports and tracking mechanisms for all types of meter replacement and revenue assurance

programs including complex meter billing and PSC mandated programs and reports. Responsible for meter data

management for MV90 and AMI accounts. Ensures timely and accurate billing based on data in Meter Data

Management systems. Coordinates with other areas of the business to ensure that data is complete and accurate

and presented for billing.

May be responsible for maintaining appropriate inventory of meters, parts, and accessories. Assists in the

specification of measurement equipment, annual budget processes, and coordination and implementation of all

metering replacement programs. Also may design and build appropriate sized gas regulators for elevated pressure

and specify the correct metering, regulation, and relief equipment for gas meter sets.

MAJOR ROLES AND RESPONSIBILITIES (Scope of work - range of responsibilities):
1.Investigates, analyzes, and determines solutions related to meter services with the goals of achieving customer

service objectives and PSC mandated targets. (60%)
2.Audits and maintains all related records including meter data, maintenance plans and equipment certification

records. (10%)
3.Provides the technical support to validate/correct and deliver metering data for accurate and timely customer

billing. (25%)
4.May Supports Gas Field Measurement and Gas Operations with the design and building of gas meter sets for

elevated pressure and large C/I services. (5%)

Financial Responsibility:

Responsible for delivering accurate data and billing information for complex billing situations.



Education & Experience Required:

  • Associates Degree with one year of analytical experience (understanding complex billing data, advanced excel)
  • High School/GED with at least three years analytical experience (understanding complex billing data, advanced



  • Strong verbal and written communication skills in order to provide meter data in an understandable format and

effectively communicate across multiple groups to ensure accurate billing for customers

  • Self-motivated and results oriented.

  • Ability to manage multiple concurrent assignments such as meter management, meter data analysis, meter

testing, and project support.

  • Strong detailed orientation and planning skills with a customer focus to ensure timely and accurate customer bills

  • Demonstrated analytical skill in understanding complex billing and metering

  • Excellent system skills including but not limited to Excel and SAP

This opportunity will offer

AVANGRID is an Equal Opportunity / Affirmative Action employer. AVANGRID shall abide by the requirements of
41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified

individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination

against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin.

Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to

employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation,

gender identity, or national origin, protected veteran status or any other status protected by federal, state, or local

law. The Company is committed to a policy in all of its employment practices of equal opportunity without regard to

race, color, religion, sex, sexual orientation, gender identity, or national origin, disability, religion, marital status,

veteran status, sexual orientation, or other protected status.

If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to

apply for jobs, you may request a reasonable accommodation by contacting our Human Resources department at
877-387-9061 or

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Analyst - Meter Services (Amc 67347) Binghamton, NY

Expired Job