Analyst, IT Technical Support

Aircell Chicago , IL 60602

Posted 5 months ago

Process order requests from the business, obtain necessary quotes from vendors

  • Process Purchase Quote requests in Microsoft Navision

  • Process Invoices in Microsoft Navision

  • Scan and record and attach all packing slips to orders

  • Work with IT Director to reconcile department purchase card orders

  • Process vendor invoices for payment;

  • Assist in training and review of Purchase Requests to ensure department is following payment process

  • Maintain the high standard customer service externally and internally.

  • Work with IT Director on asset management program

  • Negotiate with internal customers and external suppliers to maximize results for Gogo.

  • Build and maintain strong strategic partnerships with suppliers to ensure that product quality, on time delivery and service levels are met.


  • Understanding of Purchasing process in regards to Purchase Orders;

  • Basic understanding of general ledger accounts;

  • Experience with Microsoft NAV preferred;

  • Thoroughness with attention to detail and good organizational skills;

  • Excellent interpersonal skills, ability to work with vendors, management and other staff members;

  • Good analytical skills and follow-up abilities;

  • Ability to think outside the box;

  • Work well under pressure

Gogo's worldwide inflight Wi-Fi services have made internet and video entertainment a regular part of flying. We are a diverse group of technologists, marketers, strategists, and any other function you can think of- all working together in extraordinary harmony. And that's just the beginning.

We connect the aviation industry and its travelers with innovative technology and applications, and we do it all in a high-energy environment that welcomes the next challenge. Be prepared for a dynamic ride with people who are passionate about what they're building.

Gogois an equal opportunity employer and works in compliance with both federal and state laws. We are committed to the concept regarding Equal Employment opportunity. Qualified candidates will be considered for employment regardless of race, color, religion, age, sex, national origin, marital status, medical condition or disability. The EEO is the law and is available here.

Gogo participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.

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Analyst, IT Technical Support