Analyst, Information Technology

Denver Public Schools Denver , CO 80208

Posted 2 months ago

HUMAN RESOURCES

Traditional 235 work days

FTE: 1.0

Salary Range: Commensuratewith Experience

Essential Functions and Objectives:

Responsible for performing technical analysis to solve business problems using advanced methods. Contributes to operational goals by influencing district decision-making. Administers the maintenance, procedures, and reporting district wide systems and platforms.

The Business Analyst, Information Technology role primarily will be responsible for providing support on project initiatives within the Business Information Systems team. Will be responsible for eliciting stakeholder and solution requirements, proposing a solution, and assisting with project implementations.

  • Researches and applies analytical methods to solve complex problems. Analyze systems, programs, datasets and reports, to enhance the efficacy of district programs, processes, procedures, goals and objectives. Create metrics, examine data, interpret findings and extract insights.

  • Applies established research design to assess and provide advice to key stakeholders. Monitor and determine the impact of industry developments; determine data collection requirements; tracks and maintains results; studies data and reports results.

  • Maintains proactive communication with key internal and external stakeholders; prepares dashboards and data visualizations to support recommendations for practitioners, partners and district stakeholder in effort to reveal gaps and areas of improvement. Works closely with functional experts, provides mentorship and catalyzes strong collaboration among all resources involved.

  • Assist the business with building a compelling business case.

  • Assist the business with building business requirements.

  • Elicit stakeholder and solution requirements.

  • Requirements management and communication.

  • Utilize requirements to design technical solutions.

  • Build functional specifications of proposed solution.

  • Utilize requirements to help design test cases.

  • Provide analysis and support within the Enterprise Resource Planning (ERP) and service delivery software.

  • Manage projects smaller in scope and impact.

Knowledge, Experience Other

Qualifications:
  • Two (2) or more years of related experience.

  • Strong attention to detail.

  • Effective time management and organizational skills.

  • Effective communication skills.

  • Work collaboratively with others on a team.

  • High degree of integrity in handling confidential information.

  • Aptitude for variety and changing expectations and fast-paced environment.

  • Knowledge with Microsoft Office products including Word, Excel and Outlook.

  • Effectively handle multiple demands and competing deadlines.

  • The ability to take responsibility for one's own performance.

  • Ability to work in a multi-ethnic and multi-cultural environment with district and school leaders, faculty, staff and students.

  • Experience working within an integrated ERP System.

  • Experience with process analysis/improvement.

Education Requirements:

  • Bachelor's Degree in Business, Project Management or Information Systems or related field required.

  • Master's Degree in Business, Project Management or Information Systems or related field preferred.

Other information:

Our Human Resources Team is an integral part of DPS. Although we aren't always in the schools, we're in it for the kids. We work closely with our school leaders to ensure we're putting great teachers in every classroom, and take great care to ensure DPS hires and retains the highest quality candidates for all roles throughout the district. We do this by incorporating our Shared Core Values-Students First, Integrity, Equity, Collaboration, Accountability and Fun - into everything we do. Additionally, we support retention of our valued team members in a variety of ways including facilitating professional development and performance management activities and designing and managing Total Rewards Programs to help Team DPS achieve health and wellness for themselves and their families. When you join us, you join a dedicated, diverse team of over one hundred professionals who come from many walks of life. One thing we all share is a deep sense of commitment to support Denver Public Schools' vision: Every Child Succeeds.

About Denver Public Schools:

Denver Public Schools is committed to meeting the educational needs of every student with great schools in every neighborhood. Our goal is to provide every child in Denver with rigorous, enriching educational opportunities from preschool through high school graduation. DPS is comprised of nearly 200 schools including traditional, magnet, charter and alternative pathways schools, with an enrollment of more than 90,000 students.

Under the leadership of SuperintendentSusana Cordovaand guided by the tenets of The Denver Plan, DPS has become the fastest-growing school district in the country in terms of enrollment and the fastest-growing large school district in the statein terms of student academic growth. Learn more atdpsk12.org.

Denver Public Schools is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, age, disability, or any other status protected by law or regulation. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Information Technology Specialist (Systems Administration/Customer Support) Amended (Computer Operations Administrator (Coa))

Department Of The Treasury

Posted 7 days ago

VIEW JOBS 5/28/2020 12:00:00 AM 2020-08-26T00:00 * Duties Help Duties Summary The U.S. Department of the Treasury has a distinguished history dating back to the founding of our nation. As the steward of U.S. economic and financial systems, Treasury is a major and influential leader in today's global economy. We have over 100,000 employees across the country and around the world. Come Join the Department of the Treasury and Invest in Tomorrow. See "Other Information" for Locations. Learn more about this agency Responsibilities WHAT IS THE Criminal Investigation (CI) DIVISION? Criminal Investigation is the investigative and law enforcement arm of the IRS. The American system of voluntary tax compliance relies heavily on self-assessments of what tax is owed. When individuals or corporations deliberately don't comply with the tax laws, Criminal Investigation responds with financial investigations and potential criminal prosecutions to promote compliance and confidence in the fairness of the tax system. WHAT DOES AN INFORMATION TECHNOLOGY SPECIALIST IN CI DO? As an IT Specialist - Computer Operations Administrator (COA) in Criminal Investigation's (CI) Technology Operations & Investigative Services: User Support, you will work with the latest technology in one of the largest financial institutions in the world. The User Support team provides IT desktop and systems administration support to customers within CI. The duties include supporting mobile technology, networking, software applications, hardware platforms, and peripheral devices. As a Computer Operations Administrator you will: GS 11 Level: As an Information Technology Specialist (ITS) - Computer Operations Administrator (COA), you will provide resolution of difficult and complex problems, including the following: * Install and maintain software and hardware, controlling current versions in use and future releases of application software, and documenting the physical configuration of the system. * Optimize the functionality of networks and systems using performance tuning tools and techniques. * Diagnose and recover failed systems using systems diagnosis tools and fault identification techniques. * Install new products or equipment, resolve installation problems, identify and mitigate security vulnerabilities and risks, and maintain server integrity and availability. * Initiate corrective or preventive actions, such as increasing disk or memory capacity to improve system performance. * Provide advice and assistance to customers, troubleshoot complex problems; and provide support in a manner that minimizes interruptions in customers' ability to carry out critical business activities. * Review, validate, and standardize problem resolutions for inclusion in the problem resolution database. * Serve as customer technical analyst with responsibility for resolving the most complex customer problems, e.g., by reimaging customer workstations and correcting other workstations affected by similar problems. * Recommend technological and procedural solutions to improve operational efficiency. * Perform feasibility studies of proposals, considering costs and benefits. Participate in long range or major implementation initiatives, and coordinate local activities associated with all or most phases of planning, implementation, and evaluation of mainframe systems. * Analyze requests for new programs and modifications of existing programs. Determine how the system should be organized and what equipment demands will result. Identifies specific data elements, program layouts, interrelationships, sequences, and internal logic upon decision to automate. Code, test, debug, coordinate, and document the application. * Provide technical advice and assistance to other technical analysts and technicians regarding system design and development, alternative processing methods and improvements, file design and organization, access methods, security requirements, and associated software and utility programs. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov Travel Required Occasional travel - 1 - 5 nights per month Supervisory status No Promotion Potential 11 * Job family (Series) 2210 Information Technology Management * Requirements Help Requirements Conditions of Employment * Refer to Other Information * Click "Print Preview" to review the entire announcement before applying. * Must be a U.S. Citizen or National * IRS Employees with Career or Career Conditional Appointments AMENDED TO EXTEND CLOSING DATE TO 06/08/2020 Qualifications You must meet the following requirements by the closing date of this announcement: GS-07 LEVEL: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-5 grade level in the Federal service: This experience must include Information Technology (IT) related experience that demonstrates each of the following four competencies: 1) Attention to Detail, 2) Customer Service, 3) Oral Communication and 4) Problem Solving. Specialized experience for this position includes: Interviewing subject-matter personnel to get facts regarding work processes, and synthesizing the resulting data into charts showing information flow; operating computer consoles where this involved choosing from among various procedures in responding to machine commands or unscheduled halts; scheduling the sequence of programs to be processed by computers where alternatives had to be weighed with a view to production efficiency; preparing documentation on cost/benefit studies where this involved summarizing the material and organizing it in a logical fashion; working directly with customers in obtaining information needed to establish or change accounts; translating detailed logical steps developed by others into language codes that computers accept where this required understanding of procedures and limitations appropriate to use of a programming language OR One year of graduate education at an accredited college or university in computer science, engineering, information science, information systems management, mathematics, operations research, statistics or technology management or in one or more of the fields identified above and required the development or adaption of applications, systems or networks. OR Superior Academic Achievement may be met by having a Bachelor's degree, with one of the following: A GPA of 3.0 or higher on a 4.0 scale for all completed undergraduate courses or those completed in the last 2 years of study, or a GPA of 3.5 or higher on a 4.0 scale for all courses in the major field of study or those courses in the major completed in the last 2 years of study, or rank in the upper one third of the class in the college, university, or major subdivision, or membership in a national honor society recognized by the Association of College Honor Societies. OR At least 1 year of combined graduate education and experience as defined in paragraphs above. GS-09 LEVEL: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-7 grade level in the Federal service. This experience must include Information Technology (IT) related experience that demonstrates each of the following four competencies: 1) Attention to Detail, 2) Customer Service, 3) Oral Communication and 4) Problem Solving. Specialized experience for this position includes: Experience in an IT field or work where the primary concern was the subject matter of the IT application. The assignments must have shown completion of the following, or the equivalent: Analysis of the interrelationships of pertinent components of the system; planning the sequence of actions necessary to accomplish the assignment; personal responsibility for at least a segment of the overall project. OR Master's or equivalent graduate degree or two full years of progressively higher level graduate education leading to a master's or equivalent graduate degree in computer science, engineering, information science, information systems management, mathematics, statistics, operations research, engineering or technology management or in one or more of the fields identified above that required the development or adaptation of applications, systems or networks. One year of graduate education is creditable in accordance with its relationship to a year of full-time study at the school attended. OR At least 1 year of combined graduate education and experience as defined in paragraphs above. GS-11 LEVEL: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-9 grade level in the Federal service. This experience must include Information Technology (IT) related experience that demonstrates each of the following four competencies: 1) Attention to Detail, 2) Customer Service, 3) Oral Communication and 4) Problem Solving. Specialized experience for this position includes: Experience that demonstrated an accomplishment of computer project assignments that required a range of knowledge of computer requirements and techniques. For example, assignments would show experience in developing modifications to parts of a system that required significant revisions in the logic or techniques used in the original development. Must have been in an IT field or work where the primary concern was the subject matter of the IT application. The assignments must have shown completion of the following, or the equivalent: Knowledge of the customary approaches, techniques, and requirements appropriate to an assigned computer applications area or computer specialty area in an organization; planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls; adaptation of guidelines or precedents to the needs of the assignment. OR A Ph.D. or equivalent doctoral degree or Three full years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree In computer science, information science, information systems management, mathematics, statistics, operations research, engineering or technology management or in one or more of the fields identified above and required the development or adaptation of computer of applications, systems or networks. One year of graduate education is creditable in accordance with its relationship to a year of full-time study at the school attended. OR At least 1 year of combined graduate education and experience as defined in paragraphs above. Grades 5 THRU 11: You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions. * The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. * To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. Education Department Of The Treasury Denver CO

Analyst, Information Technology

Denver Public Schools