City Of San Jose, CA San Jose , CA 95111
The Office of Retirement Services has one (1) Analyst I/II vacancy in the Benefits Division. We are seeking an energetic, focused, people-person to carry out multiple areas of responsibility. The primary focus of the position is to perform analytic work of considerable difficulty relating to the calculation and set-up of service purchase and/or redeposit contracts, and calculation and set up of various retirement benefit adjustments, such as worker's compensation off-sets. In addition to these and other special projects, on a day to day basis the Analyst will also assist applicants in navigating the retirement process and enrolling in retiree healthcare.
The position requires an individual with strong analytical, organizational and communication skills and the ability to provide excellent customer service to our members. The candidate must also have the ability to build effective working relationships with members, coworkers, supervisors, and key stakeholders in partner departments. Attention to detail is critical and the successful candidate must be able to handle multiple projects at once with a customer centric philosophy.
This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.
1.Education: Bachelor's Degree from an accredited college or university.
2.Experience: Analyst I: none. Analyst II: Two (2) years of increasingly responsible professional staff analytic or administrative experience at a level equivalent to Analyst I with the City of San Jose.
Experience as a Staff Technician with the City of San Jose may be substituted for the education requirement on a year for year basis.
3.Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.
The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include:
Analytical Thinking Approaches a problem or situation by using a logical, systematic, sequential approach.
The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise.
You will be prompted to answer the following job-specific questions during the online application process. Please note that there is a 4,000-character limit, including spaces, for each text response.
Do you have experience with employee benefits and/or payroll administration? If so, please describe your experience; include the type of benefits, the number of enrollees, and the nature of the work performed.
Do you have proficiency working with PeopleSoft, or another HR management system? Provide an example of the type of work you have done in these systems.
Do you have experience working with the Microsoft Office suite including Word, Power Point and Excel? Please provide a description of the most complex type of work you have done in each of these applications.
Have you handled an open enrollment? How many? What was your position?
Please describe your experience conducting reconciliations and processing employee and/or vendor payments; briefly describe the scope of your responsibilities.
Please describe your experience delivering presentations or training to medium sized groups (10 to 50 people) and/or large sized groups (51 or more people); include the type of training, number of participants, frequency and your specific responsibilities in preparing for and conducting the training.
You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration.
If you have questions about the duties of these positions, the selection or hiring processes, please contact Linh Le at firstname.lastname@example.org.