Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Analyst I/Ii, Retirement Services Benefits Division

Expired Job

City Of San Jose, CA San Jose , CA 95111

Posted 2 months ago

The Office of Retirement Services has one (1) Analyst I/II vacancy in the Benefits Division. We are seeking an energetic, focused, people-person to carry out multiple areas of responsibility. The primary focus of the position is to perform analytic work of considerable difficulty relating to the calculation and set-up of service purchase and/or redeposit contracts, and calculation and set up of various retirement benefit adjustments, such as worker's compensation off-sets. In addition to these and other special projects, on a day to day basis the Analyst will also assist applicants in navigating the retirement process and enrolling in retiree healthcare.

The position requires an individual with strong analytical, organizational and communication skills and the ability to provide excellent customer service to our members. The candidate must also have the ability to build effective working relationships with members, coworkers, supervisors, and key stakeholders in partner departments. Attention to detail is critical and the successful candidate must be able to handle multiple projects at once with a customer centric philosophy.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Minimum Qualifications
1.Education: Bachelor's Degree from an accredited college or university.
2.Experience: Analyst I: none. Analyst II: Two (2) years of increasingly responsible professional staff analytic or administrative experience at a level equivalent to Analyst I with the City of San Jose.

Acceptable Substitutions

Experience as a Staff Technician with the City of San Jose may be substituted for the education requirement on a year for year basis.
3.Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.

Competencies

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include:

  • Job Expertise
  • Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.
  • Analytical Thinking Approaches a problem or situation by using a logical, systematic, sequential approach.

  • Communication Skills

  • Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts.
  • Computer Skills
  • Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel.
  • Customer Service
  • Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor.
  • Initiative
  • Exhibits resourceful behaviors toward meeting job objectives; anticipates problems, is proactive, and avoids difficulties by planning ahead; displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promotes job performance.
  • Multi-Tasking
  • Can handle multiple projects and responsibilities simultaneously; has handled a wide variety of assignments in past and/or current position(s).
  • Teamwork & Interpersonal Skills
  • Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.

Selection Process

The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise.

You will be prompted to answer the following job-specific questions during the online application process. Please note that there is a 4,000-character limit, including spaces, for each text response.

  • Do you have experience with employee benefits and/or payroll administration? If so, please describe your experience; include the type of benefits, the number of enrollees, and the nature of the work performed.

  • Do you have proficiency working with PeopleSoft, or another HR management system? Provide an example of the type of work you have done in these systems.

  • Do you have experience working with the Microsoft Office suite including Word, Power Point and Excel? Please provide a description of the most complex type of work you have done in each of these applications.

  • Have you handled an open enrollment? How many? What was your position?

  • Please describe your experience conducting reconciliations and processing employee and/or vendor payments; briefly describe the scope of your responsibilities.

  • Please describe your experience delivering presentations or training to medium sized groups (10 to 50 people) and/or large sized groups (51 or more people); include the type of training, number of participants, frequency and your specific responsibilities in preparing for and conducting the training.

You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration.

If you have questions about the duties of these positions, the selection or hiring processes, please contact Linh Le at linh.le@sanjoseca.gov.


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Senior Analyst Office Of Retirement Services

City Of San Jose, CA

Posted 1 week ago

VIEW JOBS 11/8/2018 12:00:00 AM 2019-02-06T00:00 Retirement Services is seeking qualified candidates for the position of Senior Analyst in the Benefits Division. The position is currently budgeted through June 30, 2019, with the possibility of an extension or becoming permanent, pending budget approval. Duties include, but are not limited to, the following: Has oversight of all aspects of retirement benefits administration for active and retired members of the two retirement plans, such as, retirement planning and counseling; set-up of retirement payments; counseling in the event of member deaths, processing payments, calculating and setting up survivorship payments; administer retiree medical, dental and other insurances; disability retirement case management; calculate and set-up purchase service or redeposit contracts; calculate and set up various retirement benefit adjustments, such as worker's compensation off-sets; review and processing all divorce documents, calculating impact and setting up accounts for payment to ex-spouse; research and reconcile data discrepancies and/or special contributions, such as military pay; other benefit related duties as required to ensure proper administration of retirement benefits In addition to oversight of the services ORS benefits provides, the Senior Analyst supervises up to six staff. This supervision includes; management of vacation and sick time; timecard approvals; performance appraisals; management of controls and policies/procedures; implementation of changing benefits and or code changes; maintaining performance standards; quality review of analyst and staff technician work; and management of any special projects as needed. The ideal candidate will have experience with employee benefit programs. Knowledge of public sector or large organization budget procedures and policies is also desired. Although public sector experience is not required, a successful candidate must have the ability to work effectively in a unionized civil service environment. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Minimum Qualifications Education: A Bachelor's Degree from an accredited college or university Experience: Four (4) years of increasingly responsible experience in general management/administrative analytic work in the areas of budget, finance, grant administration, organizational analysis, general administration, human resources, or related field in general analytical work. Acceptable Substitution One (1) year of additional education above the Bachelor's Degree level may be substituted for one (1) year of the required management/administrative analytic work. Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent, or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Competencies The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts. Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach. Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Initiative - Exhibits resourceful behaviors toward meeting job objectives; anticipates problems, is proactive, and avoids difficulties by planning ahead; displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promote job performance. Planning - Acts to align own unit's goals with the strategic direction of the organization; Defines tasks and milestones to achieve objectives, while ensuring the optimal use of resources to meet those objectives. Problem Solving – Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Supervision - Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness. Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise. You will be prompted to answer the following job-specific questions during the online application process. Please note that there is a 4,000-character limit, including spaces, for each text response. 1. Define the term "working supervisor" and how you would fit this role. 2. Describe your experience analyzing and solving complex problems. Provide an example of a complex issue where your analytical thinking led to development of an innovative solution or an organizational change that improved effectiveness. In your response, identify the issue or problem, describe the data analysis completed and describe the solution. 3. Describe a difficult personnel situation and how you resolved the problem. Include an analysis of the severity of the problem and the steps you took to minimize disruption to other employees and the department. 4. Describe your experience and level of proficiency with MS Office Suite (Excel, Outlook, Word, Power Point) You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. If you have questions about the duties of these positions, the selection or hiring processes, please contact Linh Le at linh.le@sanjoseca.gov or (408) 535-5652. City Of San Jose, CA San Jose CA

Analyst I/Ii, Retirement Services Benefits Division

Expired Job

City Of San Jose, CA