About Retail Business Services
Retail Business Services, LLC, is the services company of Ahold Delhaize USA, currently providing services to five East Coast grocery brands, including Food Lion, The GIANT Company, Giant Food, Hannaford and Stop & Shop. Retail Business Services leverages the scale of the local brands to drive synergies and provides industry-leading expertise, insights and analytics to local brands to support their strategies with services including Information Technology, Merchandising, Marketing & Sourcing Services, Private Brand Products, Pharmacy Services, Not for Resale, Store Services, Financial Services, Legal Services, Communications, Supply Chain and People Systems and Services. Retail Business Services operates across seven campuses in the Greater Charlotte, Harrisburg, D.C., Portland, Boston and Chicago Areas. For more information, visit www.retailbusinessservices.com. To stay updated with the latest news, follow Retail Business Services on LinkedIn (@Retail-Business-Services) and Twitter (@RBServicesNews).
Position Title: Analyst II Logistics - INBOUND OPERATIONS
Position Location: Salisbury, NC or Carlisle, Scarborough, ME or Quincy, MA
Responsible for daily execution and tracking of freight across the Ahold Delhaize America businesses. Work collectively across all Ahold Delhaize America banners and Shared Services to ensure that managed freight flows optimally throughout the Supply Chain.
Principle Duties and Responsibilities (essential functions)
(Describe, in order of importance, the primary duties and/or responsibilities to be performed, methods used, and why. Statement should include WHAT, HOW, and WHY)
Analyze all Customer Pickup loads delivering into assigned region/s for optimization opportunities and tender to carrier.
Check PO notifications from CRP vendors daily to verify correct receipt of all orders, weights, dates & pickup locations
Communicates with vendors and Inventory Analysts on any PO#'s that did not transmit or transmitted incorrectly
Combine multiple PO#'s, Adjust weights on PO's, adjust pick up days based on information provided by the vendor and/or as identified by self for DA gain ie: bracket pricing, efficiency programs, freight expense reduction.
Work closely with vendors and Inventory Analysts on any orders that need date changes
Expedite any PO#'s the buyer/vendor may need earlier than requested date-sometimes needing same day pickup
Identify and assist Supply Chain Analytics with possible Customer Pickup opportunities
Responsible for recruiting new carriers to Customer Pickup program
Coordinate all freight claim research, filing and resolution for Customer Pickup loads
Coordinate all drop trailer contracts for all DC's
Work closely with vendor's shipping department to insure timely loading of trucks for loads to reduce amount of detention
Work closely with carriers to improve on-time delivery performance
Send detailed report daily on Customer Pickup late loads to all buyers, Logistics & all DC's
Assist DC's when they are missing bills for loads
Assist DC's with notifying carriers when envelopes are needed to mail bill of ladings to the carrier
Research past due and balance due invoices from carriers
Take calls from prepaid carriers needing delivery appointments.
Assist Truck Appointments when needed to schedule prepaid loads
Fax POD requests to vendors and carriers.
Maintain fuel surcharge scales for various vendors weekly and monthly.
Train carriers to use current TMS system
Continuously search for the most efficient freight rate
Work closely with Team Leaders helping to identify opportunities for optimization
Perform analysis on various lanes (CPU, allowance vs expense, Alternative Product Flow, etc.)
Liaison for communication flow with Distribution, Transportation, Category Management and Replenishment
Execute transfers and rush deliveries at the request of Replenishment/Category
Assist in disaster recovery efforts due to natural disaster or weather events
Other projects and analyses to be performed as identified and assigned by Team Leader
Provide support for motivating peers and function as an effective promoter of change and growth.
Provide support for the implementation of a continuous improvement culture
Serve as a member of key teams and committees as needed
Responsible for the development, talent planning and performance management of self.
Requirements Basic Qualifications:
Bachelor's Degree or equivalent combination of education and related work experience.
Experience with the following computer programs: SEGA, DSS, LlamaSoft, WMS, PFT, Inforem, Tableau, Revionics, MSP
Collaboration experience with vendors, transportation providers, & third party consultants
Skills and Abilities:
Basic knowledge of the trucking industry, distribution, and/or replenishment functions
Basic professional level of knowledge for company, business and industry practices
Proficient with Microsoft Office Suite of Programs
Requires travel - typically 8 - 12%
Demonstrate a personal acceptance of change and the ability to adapt and drive change
Demonstrate an ability to implement and analyze retail business using consumer insights and analyzing trends.
Active listener with an ability to build trust across varying levels of the organization
Ability to work with all levels of management
Excellent organizational, planning, influence, communication and presentation skills
Self-motivated and persuasive in presenting and selling ideas and executing their implementation
Excellent communication skills
Ability to manage day to day activity for identified responsibilities
Ability to influence without authority
Ability to work as part of a team
Ability to think innovatively