The Southern Company Birmingham , AL 35202
Posted 2 weeks ago
IT Infrastructure Analyst
Purpose:
The Infrastructure Operations Center (IOC) is responsible for 24x7x365 monitoring and problem resolution related to Southern Company's Technology Organization Infrastructure. These infrastructure components include but are not limited to mainframe systems, distributed computing systems, network and telecommunications systems.
Job Summary:
This is a frontline systems infrastructure analyst position responsible for monitoring and managing the Southern Company Services (SCS) distributed computing environment consisting of the IBM mainframe, Windows servers, Unix/Linux servers, web applications, Enterprise Storage, and Oracle and SQL Server databases. This includes monitoring, diagnosis, and resolution.
Job Requirements:
Competencies:
Characteristics:+ Responsible for modeling behaviors that support Southern Company's efforts in diversity, equity, and inclusion.+ Demonstrate Our Values which are Safety First, Unquestionable Trust, Superior Performance, and Total Commitment.+ Strong analytical and troubleshooting skills.+ Possess attention to detail.+ Professional oral and written communication skills.+ Excellent listening and comprehension skills.+ Ability to effectively organize tasks, manage multiple priorities/details, meet schedules, and deliver on customer commitments.+ Ability to build relationships and work in a team atmosphere.+ Ability to provide and accept feedback.+ Communicate progress, problems, and best practices to management and team.+ Embrace change.+ Work proactively.+ Take ownership and initiative.
Education / Experience:
Work Location and Hours:
Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Identification: 5671
Job Category: Information Technology
Job Schedule: Full time
Company: Southern Company Services
The Southern Company