Analyst, Healthcare Performance Improvement

Welltower, Inc Santa Monica , CA 90405

Posted 2 months ago

COMPANY OVERVIEW

Welltower Inc. (NYSE: WELL), an S&P 500 company headquartered in Toledo, Ohio, is driving the transformation of healthcare infrastructure. With an enterprise value of over $50B, Welltower is the world's largest healthcare real estate investment trust (REIT). Concentrated in major, high-growth markets throughout the United States, Canada, and the United Kingdom, Welltower delivers the health care infrastructure necessary to facilitate better treatment at lower costs and keep patients out of the hospital. We provide real estate capital to leading seniors housing operators, post-acute care providers, and health systems, enabling these companies to grow, innovate, and ultimately provide better care. Our impact will be profound as we advance our work, our mission, and continue to assemble a diverse, talented, performance-focused team of employees.

JOB SUMMARY:

Support the department to consult with Welltower's operators on process improvement initiatives typically involving labor organization, assessment tools, scheduling and standard operating procedures. The role supports our efforts to improve service delivery, reduce risk, and drive financial performance. The Analyst will work with internal teams to establish financial and operational benchmarks to identify variances, outliers and areas of improvement. The position is customer-focused and requires strong communication and presentation skills. The Analyst will be responsible to identify and track deliverables across projects. Regular travel within the United States, as well as to Canada and the United Kingdom is anticipated.

KEY RESPONSIBILITIES:

  • Drive process improvement initiatives internally at Welltower and externally with operators.

  • Evaluate current business practices and identify ways to improve productivity, reduce costs, and improve quality of services.

  • Provide analytical and project management support.

  • Manage timelines and resources across multiple initiatives to ensure timely execution.

  • Manage and track KPIs and deliverables across the project lifecycle.

  • Drive the development of analytical frameworks to streamline project evaluation and prioritization.

  • Develop analytical models, project templates, and automated dashboards to enhance and streamline project reporting.

  • Responsible for presenting recommendations, including regular communication of program/project status across business functions.

  • Identify, memorialize and maintain best practices and procedures to improve Seniors Housing performance and standard operating procedures.

  • Analyze operational processes utilizing formal problem-solving methodologies to identify root causes and develop appropriate solutions.

  • Lead improvement efforts in a manner that achieves buy-in from employees and facilitates effective and lasting change to improve drive financial performance and service quality.

  • Meet with operators to perform needs analysis, present key findings, and implement solutions. Manage timelines and resources to ensure timely execution of projects.

  • Perform all other duties assigned.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of this employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

COMPETENCIES

Corporate:

  • External/Internal Leadership

  • Embodies Welltower Culture

  • Communication

  • Impact

  • Influencing skills

  • Analytical to action mind and skill set

  • Credibility with senior Welltower and partner leadership

Department and Role Specific:

  • Extensive analytical and financial skills

  • Strong written and oral communications skills

  • Strong organizational and project management skills

  • Excellent interpersonal skills and strong business acumen

  • Proficient in Microsoft Office programs, with expertise in Excel

  • Willingness to travel up to 75%, including international

TRAVEL

Heavy out-of-area and overnight travel is expected.

MINIMUM REQUIREMENTS

Experience: A minimum of 3 years related work experience is required.

Education: Bachelor degree in a related field is required. A graduate degree is a plus.

Applicants must be able to pass a pre-employment drug screen including nicotine screen (in states where permissible).

Welltower is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Vet


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Analyst, Healthcare Performance Improvement

Welltower, Inc