Analyst, Healthcare Data Operations

Evolent Health, Inc. Arlington , VA 22201

Posted 2 weeks ago

It's Time For A Change Your Future Evolves Here

Evolent Health has a bold mission to change the health of the nation by changing the way health care is delivered. Our pursuit of this mission is the driving force that brings us to work each day. We believe in embracing new ideas, challenging ourselves and failing forward. We respect and celebrate individual talents and team wins. We have fun while working hard and Evolenteers often make a difference in everything from scrubs to jeans.

Are we growing? Absolutely about 40% in year-over-year revenue growth in 2018 . Are we recognized? Definitely. We have been named one of "Becker's 150 Great Places to Work in Healthcare" in 2016, 2017, 2018 and 2019, and One of the "50 Great Places to Work" in 2017 by Washingtonian. We recognize employees that live our values, give back to our communities each year, and are champions for bringing our whole selves to work each day. If you're looking for a place where your work can be personally and professionally rewarding, don't just join a company with a mission. Join a mission with a company behind it.

Evolent Health is looking for a Healthcare Data Operations Analyst to be a key member of the Data Operations team. This is a critical role in executing Evolent Health's mission by managing data-driven activities related to data profiling, data discovery and analysis, requirements definition, testing and continuous improvement of data collection, mapping, analysis and transformation processes. To succeed in this role, you should enjoy multitasking, thrive under pressure, be an out-of-the box thinker and great problem solver. In this role you will collaborate and communicate extensively with numerous business and technical teams.

What You'll Be Doing:

  • Providing Tier 3 (expert) support for data issues in a complex, multi-sourced healthcare data warehouse ecosystem including numerous upstream and downstream data processes and consumers

  • Responding with urgency in high-pressure, time-critical situations where production data issues impact customer experience, deliverables, or patient care.

  • Perform deep-dive and root cause analysis and lead solution development and implementation on change order projects and production issues for existing operational customers.

  • Shepherd projects through requirements definition, analysis, development, QA and deployment working closely with numerous partner teams and owning responsibility and driving project completion, quality, and timeliness.

  • Multi-task effectively across a variety of change order projects and production triage tickets simultaneously.

  • Serve as subject matter expert in primary data domain and coach/mentor team members

  • Assist and support QA team members in test strategy and test case development and execution.

The Experience You Need (Required):

  • 2+ years of experience in information technology

  • Bachelor's Degree required or equivalent experience

  • Expert level SQL querying skills required

  • SAS querying skills required

  • Knowledge and understanding of Medical Claims, Rx Claims, Eligibility, healthcare insurance benefit and group account setup, Provider data and related processes around them

  • Solid track record in establishing strong relationships with internal stakeholders, clients and additional IT or QA resources as is necessary to bring projects to fruition

  • Patience and persistence to sift through complex data/information to get to the core knowledge

  • Experience with clinical coding systems: ICD9/10 diagnosis codes, ICD9/10 procedure codes, CPT codes, revenue codes, provider NPI codes, NDC Rx codes.

  • Experience in analyzing, defining and documenting business processes and rules

  • Experience testing data and assisting in the generation of related test cases

  • Intense intellectual curiosity and an ability to view problems with a fresh perspective

  • Excellent written and oral communication skills

Evolent Health is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

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Analyst, Healthcare Data Operations

Evolent Health, Inc.