Analyst

Job Description (Posting).

The primary responsibility of a Fraud Specialist I will be to complete all the necessary forms and paperwork involving fraud claims/notifications and work fraud alerts requiring research. Duties also include receiving incoming calls from members, fraud victims and internal bank employees, and taking action to resolve issues and requests for assistance. (1.) The individual should have an ability to understand and carry out the allocated tasks and responsibilities in a timely and consistent manner and deliver results so as to exceed one s own standards (2.) 1. To consistently meet or exceed CSAT parameters as defined for the process.

2.Ensure the accuracy and timeliness of data feeds and flows for the process and produces, reviews and records quarterly results for client. (3.) AttendanceorLogin HoursorUnsechduled LeaveorSLA targets as per defined by the process (4.) Improving skill level through

Self development or nominating training programs

Skill reverification Tests (5.) Maintaining the accuracy and integrity of the database and provides financial information support and analysis to management as per defined quality norms